Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 14

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.8
335 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.8

335 Reviews

Write a Review

335 Reviews of Joe Goas

October 11, 2024

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Employee Rating

My car was towed in. While I waited, they were able to find what the problem was and fix it so that I could drive away. I was very pleased. More

by tamyra.reser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we could quickly identify and resolve the issue with your vehicle. It's always our goal to provide prompt and efficient service, especially during unexpected situations like having your car towed in. We understand how important it is to get back on the road as soon as possible, and we're glad we could help you drive away satisfied. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! Safe travels,

October 11, 2024

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Employee Rating

Easy to schedule repairs. No delays on arrival and work complete with in stated time More

by NADINESONATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found it easy to schedule your repairs and that our team met your expectations for punctuality and efficiency. At Audi Wyoming Valley, we strive to provide a seamless service experience for all our customers, and it’s great to know that we were able to deliver on that promise for you. Your feedback is invaluable to us and helps our team continue to improve and provide top-notch service. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to seeing you again!

October 09, 2024

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Employee Rating

Efficient. Kept me advised on progress. Received video updates. Fair pricing. Performed requested services and delivered clean vehicle as promised More

by NSM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us this wonderful review! We’re thrilled to hear that you had a positive experience with our service team. At Audi Wyoming Valley, we believe in keeping our customers informed every step of the way, so we're glad you appreciated the video updates. It's important to us that you feel involved in the process! We're also pleased to know that you found our pricing fair and that we met your service expectations. Delivering a clean vehicle is just one way we show our commitment to quality, and we’re glad we could deliver on that promise for you. If there’s anything else we can do for you or if you have any questions in the future, please don’t hesitate to reach out. Thank you once again for your kind words, and we look forward to seeing you again soon!

October 08, 2024

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Employee Rating

The dealership is always very professional and helpful. I am extremely impressed with their help when I bring my Audi A3 in for service. Brian has a complete record of all the maintenance done in my car wh More

by CATHYBOYYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your car-buying journey was one of the best you’ve ever had. It means a lot to us that you drove nearly two hours to visit our dealership, and we’re delighted that the Q5 was exactly as described. Kyle and the rest of our team strive to make every part of the process as seamless as possible, from selecting the right vehicle to coordinating transport. We’re glad to hear that Kyle was able to assist you in connecting with the auto transport company and that everything went smoothly for you. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue providing excellent service. If you or your son ever need anything in the future, whether it's service, advice, or assistance, please don’t hesitate to reach out. Safe travels to South Carolina, and we hope to see you again soon!

October 08, 2024

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Employee Rating

Everyone is always great! I will forever take my Audi cars here as long as they stay great More

by Ianmascioli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that you always have a great experience at our dealership. Your loyalty means the world to us, and it’s customers like you who motivate us to continuously provide exceptional service. Our team is dedicated to ensuring that every visit is as pleasant and efficient as possible, and we're glad to know that our efforts have made a positive impact on your Audi ownership experience. We look forward to continuing to serve you and your Audi for many years to come! If there's anything specific we can assist you with in the future or any feedback you'd like to share, please don't hesitate to reach out. We're always here to help! Warm regards,

October 08, 2024

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Employee Rating

Very easy to work with, good customer service, good quality service, friendly, quality, professional and good service More

by scraps16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found working with us easy and enjoyed our customer service. Our team strives to provide friendly, professional, and high-quality service to all our valued customers, so your kind words truly mean a lot. If you have any further needs or questions, please don't hesitate to reach out. We're always here to help and look forward to seeing you again soon!

October 06, 2024

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The Audi Wyoming Valley service department Is always courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check of my vehicle. Very plea More

by famurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience at Audi Wyoming Valley! We're thrilled to hear that our service department met your expectations with courteous and professional care. At Audi Wyoming Valley, we strive to provide our customers with efficient service and a comprehensive understanding of their vehicle’s needs. It’s great to know that we were able to address all your service requests and provide you with a thorough status check. Your satisfaction and recommendation mean the world to us, and we truly appreciate your trust in our team. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 05, 2024

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Wonderful customer-oriented service provider at Audi Wyoming. They have cared for my Audi TT since 2006, even prepping her for my runs at the Pocono raceway, a very demanding task. Warm, personable staf More

by Dr. J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you've had such a positive experience with us since 2006. It’s an honor to have cared for your Audi TT and to be a part of your journeys to the Pocono Raceway! Our team takes great pride in providing customer-oriented service, and it’s heartwarming to know that our warm and personable staff have made a lasting impression on you. We love what we do, and it’s always a pleasure to assist passionate Audi enthusiasts like yourself. If you ever need anything in the future, whether it’s routine maintenance or prepping for another race, don’t hesitate to reach out. We look forward to continuing to support you and your Audi for many more years to come!

October 03, 2024

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Employee Rating

Every time I come to Audi Wyoming Valley I’m pleasantly surprised with how courteous and knowledgeable the staff is. I definitely recommend purchasing your next vehicle here and using their service departm More

by Ost.kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , Kyle Osterhout

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us at Audi Wyoming Valley! We’re thrilled to hear that you consistently find our staff courteous and knowledgeable. Our team works hard to provide a welcoming atmosphere, and it’s wonderful to know that their efforts have made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your trust in both our sales and service departments. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to the dealership soon!

October 02, 2024

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Employee Rating

Great service, fast, convenient and very professional Nice waiting area and fully stocked with snacks More

by SYOUNGBLOOD0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Osterhout

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service to be fast, convenient, and professional. Our team works hard to ensure that every visit meets high standards, so your kind words mean a lot to us. We’re also glad you enjoyed our waiting area! We believe that a comfortable environment with some tasty snacks makes the wait much more pleasant. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We look forward to seeing you again soon!

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