Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 13

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.8
335 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.8

335 Reviews

Write a Review

335 Reviews of Joe Goas

October 19, 2024

Dealership Rating
Employee Rating

The service provided was excellent, great customer service and very fast, I will definitely come again More

by angiecotugno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us and that our team provided you with great customer service. At Audi Wyoming Valley, we strive to ensure that every visit is fast and enjoyable, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to welcoming you back in the future! If there's anything specific you’d like assistance with next time, please don’t hesitate to reach out. Safe travels until then!

October 18, 2024

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Employee Rating

I just loved the experience with the service they provide and the professional explanation they give for me about my vehicle. More

by TIMEAS960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved the service we provided and found our explanations about your vehicle to be professional and informative. Our team is dedicated to ensuring that every customer feels confident and knowledgeable about their vehicle, and it’s great to know we met that goal with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

October 18, 2024

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Employee Rating

Very pleased with our service at Audi Wyoming Valley. Staff was professional and kept me informed every step of the way. The detailing department did a great job More

by ESSO408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience at Audi Wyoming Valley! We're thrilled to hear that you were pleased with the service provided by our professional staff. Keeping our customers informed throughout their journey is a priority for us, and it’s wonderful to know we met your expectations. We also appreciate your kind words about our detailing department! They work diligently to ensure every vehicle looks its best, and it’s great to hear their efforts made a positive impression. If there’s anything else we can assist you with or if you have any questions in the future, please don’t hesitate to reach out. We look forward to welcoming you back for your next visit!

October 17, 2024

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Employee Rating

They are always courteous , knowledgeable, accommodating and prompt. Overall pleasant experience. Would recommend to others. More

by DJDESSOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Brennan , Peyton and the technician were also both polite and courteous

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that you found our team to be courteous, knowledgeable, and accommodating. We pride ourselves on providing exceptional service, and it’s rewarding to know that we met your expectations. Your recommendation means the world to us, and we’re thrilled to have had the opportunity to assist you. If there’s anything more we can do for you in the future or if you have any questions, please don’t hesitate to reach out. We look forward to welcoming you back soon!

October 17, 2024

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Employee Rating

Love the open honest straight forward way they conduct themselves. Transactions are continuously up front with no hidden agendas. More

by gcfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we pride ourselves on maintaining transparency and honesty in every interaction. It’s wonderful to hear that you felt our team was straightforward and upfront throughout your transaction. We believe that building trust with our customers is essential, and your feedback reaffirms our commitment to providing a seamless and genuine experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 17, 2024

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Employee Rating

Recently we serviced our Audi with your dealership. Overtime I have found Joe as a person that does his utmost to resolve issues. He is credit to your agency. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words about Joe and his dedication to providing exceptional service. At Audi Wyoming Valley, we strive to ensure every visit is a positive one, and it’s wonderful to hear that Joe went above and beyond to resolve your issues. He embodies the commitment we have to our customers and the high standards we aim to maintain. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again soon!

October 17, 2024

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Had a great service and inspection done. Service rep was informative and waiting area comfortable. Always make it easy for service appointments. More

by boothie625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Brian Kutzor

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great service and inspection, and we appreciate your kind words about our service representative. Our team works hard to provide informative and helpful service, so it’s wonderful to know that you felt well taken care of. We’re also glad to hear you found our waiting area comfortable. We strive to create a welcoming environment for our customers, making your time with us as pleasant as possible. Thank you for choosing us for your service needs! We look forward to seeing you again for your next appointment. If you have any questions or need assistance in the future, please don't hesitate to reach out.

October 16, 2024

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Joe was and always is very professional and considerate of the customer. He is a credit to Audi. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your kind words about Joe! We truly appreciate your feedback and are thrilled to hear that Joe consistently provides such professional and considerate service. His commitment to our customers and the Audi brand is commendable, and we’re proud to have him on our team. If you ever need assistance in the future, please don’t hesitate to reach out. We're here to help, and we look forward to welcoming you back to Audi Wyoming Valley soon!

October 15, 2024

Dealership Rating
Employee Rating

Made servicing my vehicle very convenient with excellent service, communication and valet. I would highly recommend! More

by khartknch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found our vehicle servicing to be convenient and that you appreciated our excellent service and communication. Our team works hard to ensure that every customer feels valued and well taken care of, so it’s wonderful to know that we hit the mark for you. We’re especially glad you enjoyed the valet service—it’s all about making things as easy as possible for you. Your recommendation means the world to us, and we truly appreciate your trust in our dealership. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 12, 2024

Dealership Rating
Employee Rating

Joe G. was very professional and knowledgeable of all aspects of my Audi. Mike in the Service area was excellent in explaining via video showing what work More

by AUDI Q3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Laskowski

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. Our team, including Mike from the Service area, takes great pride in providing professional and knowledgeable service, and it's great to know that his video explanation made a positive impact on your visit. At Audi Wyoming Valley, we strive to ensure our customers are fully informed about their vehicles and the work we perform, and it sounds like we hit the mark with you! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

Oct 29, 2024

AUDI Q3 responded

Please pass on my "thanks" again to Joe and Mike, it is greatly appreciated. Lastly, I understnad wanting feedback concerning my service however, I feel one reply back to you says it all. Thank You John K.

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