Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 15

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.8
327 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

44 yrs, 3 mos

Languages Spoken

English English

4.8

327 Reviews

Write a Review

327 Reviews of Joe Goas

September 17, 2024

Dealership Rating
Employee Rating

I find them to be extremely courteous friendly respectful and professional and do a an absolutely fantastic job More

by AJAYSHETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2024

Dealership Rating
Employee Rating

Service people are friendly and knowledgeable. They go out of their way to make sure you are fully aware of whats being done . And explain everything when vehicle is ready. More

by no-vci-email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

Exceptional customer service. Everyone was pleasant, courteous, knowledgeable and kept the customer informed of the progress during the wait More

by angela.loeper
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2024

Dealership Rating
Employee Rating

Outstanding service on my Audi. I was traveling through the area and blew a tire. Audi roadside service towed me to this dealership and Joe Goas and his team had me back on the road More

by T Zanker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 06, 2024

Dealership Rating
Employee Rating

Video returned. Good job done. Car returned cleaned interior and exterior. Unable to provide loaner. More

by Rob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 31, 2024

Dealership Rating
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Great shop that goes out of their way to make things right. Impressed and will return, More

by 2016 s3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Brian Kutzor , Charlie

August 30, 2024

Dealership Rating
Employee Rating

Very fast professional accurate detailed service experience, I will definitely return here for future services, thanks again More

by MSTINGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a fast, professional, and detailed service experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back for future services. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing Audi Wyoming Valley!

August 29, 2024

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Employee Rating

Top notch dealer. Great experience with the selection and expertise to deliver a great vehicle. More

by Davey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Jennifer Perry , Mitch Kotarski

Aug 31, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team takes pride in offering a top-notch selection and providing the expertise needed to help you find the perfect vehicle. We're glad we could deliver just that for you! If there's anything else we can assist you with in the future, don't hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again!

August 20, 2024

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Employee Rating

Is exelen service exelen people good iservise i tecomended i like how they work exelen More

by fco.ramirez0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Audi Wyoming Valley, we strive to provide excellent service and make sure every customer feels valued and satisfied. Your recommendation means a lot to us and encourages us to keep up the great work. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for taking the time to share your experience!

August 15, 2024

Dealership Rating
Employee Rating

The service performed appears to have solved our issue. It involved the AC on long trips. We have a trip planned soon. We will confirm then More

by PRFJF1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you for taking the time to leave us a review! We’re thrilled to hear that the service seems to have addressed the issue with your AC during long trips. We understand how important it is for your vehicle to be in top shape for your upcoming trip. If you have any concerns or need further assistance before you head out, please don’t hesitate to reach out. We’re here to ensure your journey is as comfortable and enjoyable as possible. Safe travels, and we look forward to hearing how everything went on your trip!

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