Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 28

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.8
327 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

44 yrs, 3 mos

Languages Spoken

English English

4.8

327 Reviews

Write a Review

327 Reviews of Joe Goas

December 02, 2022

Dealership Rating
Employee Rating

The work was completed on time, as promised by the service repair advisor, which also included a full vehicle safety inspection More

by dmadajewsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Bridget Walsh

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for your positive review and for taking the time to share your experience with us. We are pleased to hear that our service repair advisor was able to complete the work on time and that the full vehicle safety inspection was included. We strive to provide timely and thorough services to all of our customers, and it's great to know that we were able to meet your expectations. Thank you for choosing our services, and we hope to see you again in the future.

November 30, 2022

Dealership Rating
Employee Rating

Recall inspection went smoothly. I feel like the technical aspects were covered thoroughly. Mood was quiet and calm at WVM Audi for normal business. A+ More

by TARAKONATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

November 29, 2022

Dealership Rating
Employee Rating

Found out about broken wire (coincidentally? ) at point of repair from a footnote on the receipt. Never called to ask if I wanted repaired while vehicle was already on premises. No mention of th More

by gary.conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2022

Dealership Rating
Employee Rating

The problem was computer related…it needed to be updated. We are happy with the service. More

by BCOLAN1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

November 17, 2022

Dealership Rating
Employee Rating

Great customer service. Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference More

by GARYJR3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Steve Ubaldini

November 17, 2022

Dealership Rating
Employee Rating

Resolved problem promptly and efficiently. Kept me updated on progress of repair. Contact was easy More

by JEFFKILEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

November 05, 2022

Dealership Rating
Employee Rating

Curtious, professional and informative. My service was scheduled ahead of time and I waited for my vehicle. More

by HAUGH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

November 01, 2022

Dealership Rating
Employee Rating

Great service Addressed all my concerns cleaned modern service area overall a very good expierence More

by TSUNDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

November 01, 2022

Dealership Rating
Employee Rating

It is always a pleasure to deal with the team at Audi Wyoming Valley. They are friendly, professional, and courteous. The work performed on our vehicles is always done correctly the first time. Highly re More

by PRBOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Brian Kutzor , John Strobel

October 18, 2022

Dealership Rating
Employee Rating

I found the service to be professional, accommodating, courteous and friendly. I got prompt updates on the service. Overall, a very satisfying experience. More

by AJAYSHETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , John Strobel

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