Joe Goas | Page 6

Everything was to the point. Understood all of my issues and concerns. Called every-time there was an update on my vehicle. Understood all of my issues and concerns. Called every-time there was an update on my vehicle. More

by Jobey Verified Customer Verified Customer

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The staff is very friendly. Joe answered all of my questions. My car was done earlier than expected Joe answered all of my questions. My car was done earlier than expected More

by MARJACK592 Verified Customer Verified Customer

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Audi of Wyoming Valley is always a 10 out of 10… Brian is always the best… He explains everything that is needed and was done to the vehicle.. I would never take my s5 or sq5 anywhere else… They do the best always the best… He explains everything that is needed and was done to the vehicle.. I would never take my s5 or sq5 anywhere else… They do the best job possible… The dealership is clean and comfortable… I will never go anywhere else.. More

by Scirocco Verified Customer Verified Customer

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They explain everything that they do. They are courteous and respectful. They also have a video to show you what they did. They are courteous and respectful. They also have a video to show you what they did. More

by JAWALY Verified Customer Verified Customer

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Service was prompt and as expected. They even washed the car! Highly recommend this dealership for service. They even washed the car! Highly recommend this dealership for service. More

by MINKEST0 Verified Customer Verified Customer

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They were awesome and very efficient! My car was in and out of there. Definitely would go again My car was in and out of there. Definitely would go again More

by Floridalover Verified Customer Verified Customer

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From scheduling to driving away I received excellent service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to hel service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to help make my wait more comfortable. More

by JKTM2626 Verified Customer Verified Customer

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John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch “ with another salesperson that attempts to to sell you , literally, thousands of dollars in additional warranties , while attempting to disguise the costs in your financing by just saying it would be a few additional dollars in you monthly payment. A $1000 ceramic coat or an $1800 wheel/ tire protection plan are a few examples. “Troy”, did give me a price breakdown when I asked…I was astounded. If a customer should need a wheel or tire for his Audi, the dealer should simply sell him a wheel or tire at a fair price….I can wax my own car. This sort of thing leaves a bad taste. Feels like you are being conned. I don’t like it More

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Great dealership to work with very professional and accommodating work was done on time and as promised! accommodating work was done on time and as promised! More

by moshe1 Verified Customer Verified Customer

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First time I went, they created another problem then what I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was charged for the first diagnostic. And when it was asked why I got charged double the guy got very shaky and played with his wedding ring as if he was nervous and said it’s because my car was a 2013 and not a new car That’s why I got charged $400. They said my wires were all corroded because of a leak in my sunroof and when I got my car looked at by another mechanic there was absolutely no problems with what they said. Nothing was wrong with my wires, and there was no sunroof leak. I think they tried to pull a fast one over because I am a 20 year-old female. More

by Mvm Verified Customer Verified Customer

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