Joe Grazer | Page 7

Bought my 1st (2005) and 7th (2020) BMW at Daniels BMW and it feels great to be home again. Chris Dait and Joe Grazer sincerely put their best forward to earn my business. I've had a lasting 15 year relat and it feels great to be home again. Chris Dait and Joe Grazer sincerely put their best forward to earn my business. I've had a lasting 15 year relationship with their 5-star Service Department (miss Joe and Dominic) but their Sales Team really came through this go-around and I think I'm hooked. Chris Dait was courteous, responsive, and super-attentive to the nuances of a true BMW loyalist/enthusiast such as myself. I've worked with many in the Daniels family over the past 15 years and every one of them has been nothing but helpful and friendly right up to Fran! My only feedback is that the dealership might want to better focus on retaining and recognizing those employees who strive to make meaningful relationships with their repeat brand loyalists as a recipe to success. More

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What a fantastic car buying experience! I received a top-notch quilty service that I've never experienced anywhere else! My sales guru, Ashley, listened to my likes/dislikes, wants/needs, and what was top-notch quilty service that I've never experienced anywhere else! My sales guru, Ashley, listened to my likes/dislikes, wants/needs, and what was important to me. I feel she went above and beyond to find me the right vehicle that fit my family and my needs with a few fun extras to fit my personality! Brian and Joe were excellent in their service. As a female buying a car, never once did I feel pressured, taken advantage of, or undervalued. I was treated with the up-most respect and I truly felt appreciated. Thank you, Daniels BMW, for the professionalism, highly knowledgable team, and my amazing luxury vehicle that fits me! Daniels BMW is your dealership; Ashley is your sales gal! More

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Excellent Customer Service! I've bought from Daniels before, but this was the first under COVID restrictions and the process was first rate. Ashley is my go-to sales rep. She i I've bought from Daniels before, but this was the first under COVID restrictions and the process was first rate. Ashley is my go-to sales rep. She is friendly, very personable and extremely knowledgable. She, Joe and Brian are great to work with and I always feel like I'm getting a fair deal. Service is always excellent at Daniels as well. Great team over at Daniels! More

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Dmitry is such a pleasure to work with, very personable and detail oriented,. I really like the fact that he took care of every single detail from day 1. He totally understood what I wanted, the price poin and detail oriented,. I really like the fact that he took care of every single detail from day 1. He totally understood what I wanted, the price point, and was able to deliver! Thank you so much. Kim Stocker More

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Customer Satisfaction A professsional group of people who not only preach "Customer Satisfaction" but practice it. I am pretty fussy on dealing with auto dealerships but Da A professsional group of people who not only preach "Customer Satisfaction" but practice it. I am pretty fussy on dealing with auto dealerships but Daniels and most importantly their staff of patient and understanding personnel makes putting a deal together a pleasure. Mangement should be proud to have these people as their representatives. More

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Jane as Daniel's sales person sold me my dream car. BMW X3. Thru the years I found she got to know my likes in type and color of my BMW's. She cares a lot about her clients. She definitely deserves a ratin X3. Thru the years I found she got to know my likes in type and color of my BMW's. She cares a lot about her clients. She definitely deserves a rating of 10 or more. Stop in Daniels BMW in Alentown Pa and meet a wonderful person Thanks so so much. Love my car. More

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Had a wonderful experience purchasing a used car for my wife. The Daniel’s team made us feel like family. We will definitely return when we are in the market for another vehicle. Thanks again to John, Andy wife. The Daniel’s team made us feel like family. We will definitely return when we are in the market for another vehicle. Thanks again to John, Andy and Joe! More

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OUTSTANDING Jane Billig is absolutely the BEST! You couldn't ask for a better sales rep to represent you when buying a car. It doesn't matter if you're buying a n Jane Billig is absolutely the BEST! You couldn't ask for a better sales rep to represent you when buying a car. It doesn't matter if you're buying a new BMW at 150K or a used car at $1,500, Jane has your back. The whole Team at Daniel's ROCKS! Joe and Andrew you have built a great team. Brian had all the paperwork done and took the time to explain all options. I've had BMW's for many years and Ethan in the Service Department is the Best!!!! More

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Friendly, responsive and attended to all of my needs! They made my third purchase seamless!! Jane and Joe are the best!! I wouldn’t go anywhere else for my BMWs! They made my third purchase seamless!! Jane and Joe are the best!! I wouldn’t go anywhere else for my BMWs! More

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Jane is the consummate sales professional Purchasing a car with Jane is a very professional, quality experience. She works very well with me and with my wife. She knows the product, she is a Purchasing a car with Jane is a very professional, quality experience. She works very well with me and with my wife. She knows the product, she is always available, She solves problems. I have purchased a lot of new cars and dealt with a large number of auto sales people and Jane is clearly the best. Daniels is an extremely high touch, quality dealership. Jane is a clear super star!!! More

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