Joe Grubb | Page 16

Simple and easy transaction. No time wasted. Vadim was very courteous. The front desk/receptionist even found a charger to charge my phone. Thanks No time wasted. Vadim was very courteous. The front desk/receptionist even found a charger to charge my phone. Thanks More

by Robrobin Verified Customer Verified Customer

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Great dealership to work with. Jack very helpful and always following up and going the extra mile. Will definitely be coming back. Jack very helpful and always following up and going the extra mile. Will definitely be coming back. More

by MDANNHARDT Verified Customer Verified Customer

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Manny was great in responding to my request. When we showed up he was great in showing me the Ranger. When we showed up he was great in showing me the Ranger. More

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I had an excellent experience at Jarret-Gordon dealership. Kelwing and Michael D’Amelia were incredibly helpful throughout the entire process. Michael listened carefully to what I was looking for dealership. Kelwing and Michael D’Amelia were incredibly helpful throughout the entire process. Michael listened carefully to what I was looking for in a car and helped me find the perfect match. Kelwing was attentive to all questions and was very helpful when picking out the vehicle. They went above and beyond to make sure it met all my needs and preferences. They made me feel well taken care of, and I truly appreciated their friendly, professional approach. More

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Great sales person, very good personality, very easy and fast car buying experience definitely will recommend him to anyone! fast car buying experience definitely will recommend him to anyone! More

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Jarrett Gordon Ford Lincoln established a knowledgeable, no pressure environment where you can find a Lincoln that you are looking for. no pressure environment where you can find a Lincoln that you are looking for. More

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Very easy and honest to work with - Vadym wax very helpful - we would recommend this dealership helpful - we would recommend this dealership More

by soojon19 Verified Customer Verified Customer

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One Word “Amazing”! The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a little more context. I have been considering purchasing a Tesla for some time. I came across a 2022 Tesla Model 3 online at their dealership. From the moment I called you can tell the receptionist enjoys working there just simply by the tone in her voice. She politely transferred to Michael Vasquez a sales representative. The level of professionalism when speaking to me over the phone it was apparent he is an experienced sales professional (13 years with Jarret Ford), and I mean this as a compliment at the highest level. Professionally I have trained thousands of sales people but very few can achieve the level of being a professional. Michael took this time to field all my questions and give me the confidence that I would like to come see the car in person. As an executive for local company, scheduling a visit let alone negotiating a deal isn’t usually that easy. How ever Michael was extremely accommodating and maintained great communication even via text throughout the day while I’m in meetings. We structured a deal that was beneficial to both parties without anyone feeling like they got the short end of the stick (okay maybe me, lol). I got the financing from my local credit union and I was able to simple bring a draft when I came to pick up the car. Michael, was off on the only day I could come sign and pick up the vehicle. He arranged everything for me and ask Kelwing Natale (4 years with Jarrod Ford) assist me in the final step. Wow, this experience continues to getting better. I had a short window to get everything signed and take delivery of the vehicle due to our schedule (wife and myself). Kelwing met us outside as we pulled in walked us through the new car and took my trade. He walked us through the paperwork. We had two small hiccups on missing floor mats and charger plug. However, Kelwing came in on the back end of this and he still was able to get everything resolved rather quickly and to our satisfaction. Truly Impressive! He took us to the normally dreaded finance manager/closer. Let me tell you Joseph Grubb (8 years with Jarrod Ford) the finance brought it home for the team. He was extremely professional, very calming and warm tone of voice and presence in a time for normally something that usually is stressful for most people. It’s hard to believe that a dealership like this still exists in today’s car market. It no reason why this a 5 Star Review even a week later after my purchase. I waited to give this review until two things occurred. 1. To determine how is there follow up considering I was waiting for a Cash Back Check to be drawn up for me to pick up. 2. Waiting for the excitement of my new car to level off and be able to provide the most accurate review pre and post sale! I even reach out to the team for another vehicle for family member. Special Thanks to the Jarret Gordan Ford Team and to the owner of dealership it’s amazing to see and hear employees love working for your organization and they all stated the feel like they are part of a family not an employee. Great Job you have a customer for life. Ben V More

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Awesome sales person , answered all questions and super fast service. Recommended !00% , thank you for the great experience , will return in the future! fast service. Recommended !00% , thank you for the great experience , will return in the future! More

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I had a great experience with Manny from Jarrett Gordon. They got me the vehicle I wanted at a price I can now say, I didn't think I'd get. They beat everyone else's price. The experience was great as well. They got me the vehicle I wanted at a price I can now say, I didn't think I'd get. They beat everyone else's price. The experience was great as well. I like to normally be out quick. In this case it was like I was over my buddy Manny's house hanging out talking about our new vehicle not one he just sold me. Very family oriented place. No issues. Joe from finance made some things work with our bank that was a little out of the norm. Our bank being the issue. Overall great experience. More

by seacraftsc25 Verified Customer Verified Customer

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