Joe Grubb | Page 7

Ended up here for service and decided to purchase. Shannon in service dept. excellent. Chuck in sales great. Joe in finance, terrible. Never seen bank or rates because to concerned about selling i Shannon in service dept. excellent. Chuck in sales great. Joe in finance, terrible. Never seen bank or rates because to concerned about selling insurance. Can’t imagine the commission they earn for this xx by him practically begging me to take it. Anyway, at the end when he finally gave up i asked what bank is doing the loan, he says first third bank. I had assumed it would be ford or midflorida because yeah thats what it was for the last two vehicles purchased at Ford. Anyway, i ask whats the interest, he says 7.5. Im like what, i said midflordas not cheaper than that? He says not for 6 years. I believe this a lie but will get more info through a lawyer. Regulations don’t say much but do say full transparency, so we’ll see. Anyway, this made this experience terrible to the point that i will never buy a ford again. The google review is going to explain to people why should never to get any kind of insurance through a dealer or even look at rates Ford dealers show you on financing and why. More

by jon2780 Verified Customer Verified Customer

Print

Quick and easy hassle free purchase it was a pleasure doing business with them. Would recommend them doing business with them. Would recommend them More

by pedivilbiss Verified Customer Verified Customer

Print

We recently had the absolute pleasure of working with Kelwing to purchase both a Ford F-150 Lightning and a new Explorer — and we couldn’t be happier! From the moment we walked into the dealership, he ma Kelwing to purchase both a Ford F-150 Lightning and a new Explorer — and we couldn’t be happier! From the moment we walked into the dealership, he made us feel like a top priority. Kelwing was incredibly knowledgeable about every detail of the vehicles, especially the F-150 Lightning, which we had lots of questions about. He took the time to explain all the features, charging options, and performance specs in a way that was easy to understand. With the Explorer, he helped us find the perfect trim and options for our family’s needs, and never once pressured us or rushed our decision. The whole process felt smooth, transparent, and enjoyable. It’s rare to find someone in sales who genuinely listens, stays patient, and goes above and beyond to make sure you leave happy. Kelwing did all that and more. If you’re in the market for a vehicle and want someone who truly cares about helping you find the right fit, we can’t recommend him enough. We drove off the lot with two amazing vehicles and a whole lot of gratitude. Thank you again for everything! More

Print

Our experience was great from beginning to end! I highly recommend this dealership to everyone I highly recommend this dealership to everyone More

by denndowning Verified Customer Verified Customer

Print

One of the most pleasant and informed auto purchase in my lifetime. People willing to take the initiative to ensure their customers are satisfied. lifetime. People willing to take the initiative to ensure their customers are satisfied. More

by carrls Verified Customer Verified Customer

Print

From beginning to end Jarrett Ford and their staff were excellent. Brandon was a great salesman and I am so glad I was able to with purchase two vehicles with him. I also had the pleasure of working wit excellent. Brandon was a great salesman and I am so glad I was able to with purchase two vehicles with him. I also had the pleasure of working with Jeff and Joe on financing and warranty. Thank you all for your professionalism and time. Jarrett Gorden Ford did not disappoint! More

by PATTIEB.REALTOR Verified Customer Verified Customer

Print

Very cleaned and welcoming Great awesome team ! Kelwing awesome sales men always attentive and helpful all the way will recommend this place always and my favorite salesman. Kelwing keep your aweso Kelwing awesome sales men always attentive and helpful all the way will recommend this place always and my favorite salesman. Kelwing keep your awesome work and great service . More

Print

Our experience was excellent, great customer service, neat and clean facility. The staff members that assisted us were very knowledgeable and helpful. neat and clean facility. The staff members that assisted us were very knowledgeable and helpful. More

by megan croker Verified Customer Verified Customer

Print

Very professional experience, efficient service with processing my purchase, very satisfied with my experience and the customer service. processing my purchase, very satisfied with my experience and the customer service. More

Print

Manny was low pressure and highly attentive. He was very punctual and showed us a level of importance to our purchase. Based upon our interaction I would return to this dealership for my next He was very punctual and showed us a level of importance to our purchase. Based upon our interaction I would return to this dealership for my next Ford purchase. More

by SCOTTLOUISFL1 Verified Customer Verified Customer

Print