Joe Hayden

This is the 2nd car I have purchased from Ford of Cookeville. We got a Chevy Equinox about 8 years ago and except for the normal changing of brakes and maintenance I have had no issues. We decided to Cookeville. We got a Chevy Equinox about 8 years ago and except for the normal changing of brakes and maintenance I have had no issues. We decided to purchase a truck so returned. Katie Gurgainers was our salesperson. She did a great job helping us look at all the options and testdriving with no feeling of a pressured sale. We ended up chosing a new 2026 F250 truck. If you are looking for a car, go by and ask for Katie. More

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Nathan was very professional and got the job done. Always recommend him and Ford of Cookeville to anyone needing a vehicle. Always recommend him and Ford of Cookeville to anyone needing a vehicle. More

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From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! More

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Great people! I would 10/10 recommend this dealership to anyone one who is interested in buying a vehicle! I would 10/10 recommend this dealership to anyone one who is interested in buying a vehicle! More

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I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and extremely disappointed in the service that has come after my purchase by Joe and ford More

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Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience Bought a really hard to find maverick. They brought it to me. Great experience More

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Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not always easy to deal with” husband had MANY questions! I will definitely recommend our friends and family to Cookeville Ford and Jeremiah! More

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I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Da matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Dave Walker was my salesman and he stayed in constant contact, but also was respectful for my ever changing schedule as a Realtor and was so helpful and patient. The manager, Joe, was also great to work with and the finance manager, Kevin, was very thorough and enjoyable, too. I wouldn’t hesitate to recommend Ford of Cookeville for any new or used car purchases. While you’re there, be sure to ask for Dave Walker to assist you with your next car purchase. He’s compassionate, hardworking, patient and provides outstanding customer service, even after the sale. More

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My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me u Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me upgrade into a Ford F150 after being back and forth on it for the past year. I’m so happy and excited to get into my new truck!! Thank you so much Damarius and everyone at Ford Lincoln Cookeville for the outstanding service!! More

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Jeremiah was the best salesperson I have worked with. He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a ve He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a vehicle you will love and not one that you will be tired of in a few months. He has a new customer / friend for a long time! I will recommend and refer folks to him and the dealership. More

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