Joe Hilliard | Page 102
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 7 mos
Industry Experience
33 yrs, 7 mos
1,194 Reviews
Write a Review1194 Reviews of Joe Hilliard
March 07, 2018
Great Service Mine experience with Klaben Auto Service has been great. They keep my 2011 Dodge Ram running like it did when it new. My service representative is a Mine experience with Klaben Auto Service has been great. They keep my 2011 Dodge Ram running like it did when it new. My service representative is always professional and always remembers who I am. I recommend Klaben to anyone I know looking for a car or a good service garage. More
February 25, 2018
Klaben service Joe Hilliard treats you quickly, efficeinetly and with respect all the time. Appointments are easy to make and always timely. Great service all the Joe Hilliard treats you quickly, efficeinetly and with respect all the time. Appointments are easy to make and always timely. Great service all the way around. More
February 13, 2018
Excellent dealership I have bought several cars from Klaben and keep coming back. They treat you with respect and always friendly. I recommend Justin Bolen he is the best I have bought several cars from Klaben and keep coming back. They treat you with respect and always friendly. I recommend Justin Bolen he is the best !!!! More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
February 09, 2018
The Service Dept. didn't stop until I was satisfied. After purchasing a used Jeep Patriot, I noticed a noise coming from the rear brakes. Was told to bring it in and they would take care of it. Although After purchasing a used Jeep Patriot, I noticed a noise coming from the rear brakes. Was told to bring it in and they would take care of it. Although they didn't find much wrong with the brakes or rotor, they went ahead to replace it so it didn't make anymore noise when backing up. Very please they didn't take the easy way out!! Won my confidence of being my service shop in the future!! More
Other Employees Tagged: Jeffrey Beane
February 07, 2018
appropriate assistance, At Dec 30th, we received assistance and time to learn about operating the Pacifica. We tried to absorb the much info quickly. I drove the Pacifica hom At Dec 30th, we received assistance and time to learn about operating the Pacifica. We tried to absorb the much info quickly. I drove the Pacifica home that evening. We returned a few days later, for the more in-depth training, that our late arrival to Klaben didn't allow. For a simple mind like mine, this training was necessary. We feel good about this dealership and may purchase another car from them in the future. More
Other Employees Tagged: Justin L. Bolen, Richard Klaben , Kim Devlin, Nick Johnson
February 05, 2018
Oil change and repair after having car towed to klaben Klaben always gives the best service no matter what that is. They really care about their customers. Joe H is a wonderful service guy and a great r Klaben always gives the best service no matter what that is. They really care about their customers. Joe H is a wonderful service guy and a great representative of Klaben More
February 01, 2018
Pleasant and knowledgeable Everyone was very friendly and pleasant to work with . Very knowledgeable of the different vehicles and options. Willing to listen to the needs and wa Everyone was very friendly and pleasant to work with . Very knowledgeable of the different vehicles and options. Willing to listen to the needs and wants of the customers More
Other Employees Tagged: Kim Devlin, Chuck Lindon, Antonio Taylor
January 31, 2018
Goes the extra mile Justin spent a lot of time with me discussing buying new, used, and leasing. My best option was used. Then we spent time on the computer of what they Justin spent a lot of time with me discussing buying new, used, and leasing. My best option was used. Then we spent time on the computer of what they had and what was coming in. We found my truck on a lift in the service department being certified. The next day I came back to test drive not only did it drive well I couldn't tell it from a 2018. I only had one surprise when I brought it home I discovered it had no CD player. I thought that would be standard . Justin told me today everybody hooks there cell phone to it. Wife was a little upset because she listens to books from the library. And really liked that feature. Otherwise I'm very satisfied. More
Other Employees Tagged: Justin L. Bolen , Kim Devlin
January 26, 2018
So easy to work with My mom and I have been coming to klaben for years. We keep buying Jeeps. We have referred our other family members who have bought multiple cars as we My mom and I have been coming to klaben for years. We keep buying Jeeps. We have referred our other family members who have bought multiple cars as well. I will probably stay in a Jeep for as long as I can, and won’t go anywhere else but Klaben. They just make everything too easy. More
Other Employees Tagged: Corey Graham, Justin Stinnett
January 14, 2018
Great as usual Joe is great as always. Joe always take the time to make sure that our vehicles are as safe as the ones he would put his own family in. Keep up the Joe is great as always. Joe always take the time to make sure that our vehicles are as safe as the ones he would put his own family in. Keep up the great work. Still miss Matt being downstairs. Only issue is the cleaning crew needs to get the ants that are in the corner in the lounge upstairs. More

