Joe Hilliard | Page 104
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 7 mos
Industry Experience
33 yrs, 7 mos
1,194 Reviews
Write a Review1194 Reviews of Joe Hilliard
November 15, 2017
Fast and friendly Service adviser very helpful. Techs are thouro. Decent prices and friendly service is the reason I go to Klaben. The technicians are fast and thouro. Service adviser very helpful. Techs are thouro. Decent prices and friendly service is the reason I go to Klaben. The technicians are fast and thouro. More
November 10, 2017
Always a pleasant experience! We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient for me. He is very professional and listens to my concerns. If there's an issue, he explains it completely; we make a decision and the service is performed quickly and correctly. The waiting area is neat and clean, and the coffee and doughnuts are appreciated. Some of my friends have been unhappy with their service at other places, and I continue to recommend Joe at Klaben in Kent. Thanks again! More
November 09, 2017
best sevice i had to date my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time More
November 08, 2017
Marvelous In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try to pull your arm into anything! More
November 05, 2017
Great Pre-Certified Vehicles I have buying Chrysler Town & Country Vans from Klaben's for the 16 years and always I walk away with a piece of mind vehicle history and a solid sens I have buying Chrysler Town & Country Vans from Klaben's for the 16 years and always I walk away with a piece of mind vehicle history and a solid sense of confidence knowing that when I buy a vehicle from Klaben, I know I am covered by their great buyers extended pre certified warranty that comes with the purchase. Justin our salesman is first class in working to assist in all concerns and selections of the right vehicle you are looking for to own. AAA+. Service not to mention Chuck, the General Manager makes you feel at ease when dealing with his Dealership. More
Other Employees Tagged: Justin L. Bolen , Brian Franklin, Chuck Lindon
November 02, 2017
good service Well my radio finally came and I was scheduled the next day to have it installed. They Had a rental car and in just a few shorts hours I got the call Well my radio finally came and I was scheduled the next day to have it installed. They Had a rental car and in just a few shorts hours I got the call that I can pick up my car. I was happy with my service guy Joe and if I ever had to bring my car back in (which I hope I don't) I would love to work with him again. All the service guys are very welcoming when you come in. They don't make you stand around waiting to. More
October 10, 2017
Big Horn Should you visit this dealership Don Jacobs is the salesman you should request. No games, zero pressure, always pleasant and I will continue to go to Should you visit this dealership Don Jacobs is the salesman you should request. No games, zero pressure, always pleasant and I will continue to go to him for my car needs. More
Other Employees Tagged: Kim Devlin, Don Jacobs
September 29, 2017
Awesome customer service Joe Hilliard and this whole service team is outstanding. He is always professional, honest and kind. He always tells me what is needed and does NOT ev Joe Hilliard and this whole service team is outstanding. He is always professional, honest and kind. He always tells me what is needed and does NOT ever try to “sell” me services that I don’t need. I am grateful to find a place where I can trust the people who service my car and who make it a very pleasant experience. My car also gets washed every time I go, so that is a nice little bonus :) More
September 29, 2017
AP 3rd vehicle purchased This is my 3rd vehicle purchased from Klaben and the "Jacobs family". I had another great experience dealing with these guys, I like to buy a vehicle This is my 3rd vehicle purchased from Klaben and the "Jacobs family". I had another great experience dealing with these guys, I like to buy a vehicle according to my specs and in this case Caleb Jacobs searched, found and gave me a couple options to choose from and ended up finding a jeep very close to all my specs.. Klaben then transferred the Jeep and the service Dept added in the other options I wanted within a day of getting jeep, all in all awesome job.! Look forward to future dealings, Al More
Other Employees Tagged: Kim Devlin, Caleb Jacobs
September 29, 2017
wonderful service Joe and the Klaben Dodge service team provide service that's thorough and efficient. It's why I always come back to Klaben. The waiting area is very Joe and the Klaben Dodge service team provide service that's thorough and efficient. It's why I always come back to Klaben. The waiting area is very customer-friendly, too. More

