Joe Hilliard | Page 112

Cant get what you ask for. I came in for my oil change, I asked if they could spray my door jams , because they are starting to rust , they never did , the time before I asked I came in for my oil change, I asked if they could spray my door jams , because they are starting to rust , they never did , the time before I asked if they could wash it, they never did. More

by MWOOLEY2 Verified Customer Verified Customer

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Klaben is outstanding Everyone at Klaben is friendly, knowledgeable, and efficient. I bought my car at Klaben, and will only go to Klaben for service; they're that good. Everyone at Klaben is friendly, knowledgeable, and efficient. I bought my car at Klaben, and will only go to Klaben for service; they're that good. I always wait at the facility while my car is being serviced, and they have made a special effort to create a clean and comfortable waiting area. They even have fresh flowers and high-quality soap in the ladies' room -- little touches I really appreciate. More

by Ms Diamond Verified Customer Verified Customer

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Last visit to Klaben Simply an oil change before leaving on vacation to Georgia. They inspected the vehicle , topped off the fluids ,checked the tires and then did the oil Simply an oil change before leaving on vacation to Georgia. They inspected the vehicle , topped off the fluids ,checked the tires and then did the oil change. All done within an hour. I was on the road. Thanks More

by CELASAGE2 Verified Customer Verified Customer

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Oil Change As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. More

by citadal Verified Customer Verified Customer

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Outstanding service repair...Joe Hilliard Joe Hilliard made my day... My car was suddenly out of service, and I needed transportation for an out of town business trip. My first service exper Joe Hilliard made my day... My car was suddenly out of service, and I needed transportation for an out of town business trip. My first service experience with Klaben Chrysler could not have been better. Joe Hilliard, service advisor, immediately serviced and repaired my car. I was able to keep my trip commitment. Joe also completed recall campaigns that I was unaware of. He was extremely professional and caring. Since my corporate , fleet car was delivered elsewhere, I was expecting 2nd class service.... A very pleasant surprise. Thanks, Joe... I'll recommend you again and again. Dick Perilman More

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Absolutely great. As always in the past, this dealership has been great to us. Everyone including our sales person Justin Bolen and financial person Brian Frankin were As always in the past, this dealership has been great to us. Everyone including our sales person Justin Bolen and financial person Brian Frankin were great. I would recomend Klabin and all of it's sales staff to anyone. In fact I always have. Thanks guys. You were great. More

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Amazing staff! Would recommend them in a heartbeat! Justin Bolen and Joe Hilliard were both very informative and helpful in the service department for our 2005 Town and Country and in the used car depar Justin Bolen and Joe Hilliard were both very informative and helpful in the service department for our 2005 Town and Country and in the used car department for our 2015 Town and Country . The process was quick and easy! More

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Justin Bolen always takes care of me! I come to Justin and Klaben for everything! They always take care of me and treat me professionally. They do what it takes to make the deal right. I come to Justin and Klaben for everything! They always take care of me and treat me professionally. They do what it takes to make the deal right. More

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Great Service, Thanks Joe! I started going to Klaben when I bought my jeep because it was close to home. I have since moved and despite the 40 minute drive I still go to Klaben I started going to Klaben when I bought my jeep because it was close to home. I have since moved and despite the 40 minute drive I still go to Klaben because of the great service. Joe Hillard is a huge reason I have been a repeat costumer. He is truly kind and always goes out of his way to provide quality customer service and do right by you. He is quick to let you know how the service is going and is honest about any additional service that is needed. I know I always leave my jeep in good hands at Klaben, which any jeep owner knows is saying a lot! Thanks again, Joe! More

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Joe Hilliard - excellent service writer All the service writers that I have dealt with at Klaben have been very knowledgeable regarding the vehicle. Joe is very good about informing you reg All the service writers that I have dealt with at Klaben have been very knowledgeable regarding the vehicle. Joe is very good about informing you regarding what services should be performed. He takes the time to be sure you understand the service being recommended and listens very well to your questions and concerns. He does not pressure your to have it performed at that time if you choose not to do it. He has been very helpful in discussing a problem, even when called from out of state. Klaben has been excellent at standing behind their repairs. They did a brake job and readily replaced the rotors when they failed 15,000 miles after the repair. More

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