Joe Hilliard | Page 113
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 2 mos
Industry Experience
33 yrs, 2 mos
1,168 Reviews
Write a Review1168 Reviews of Joe Hilliard
October 28, 2015
wonderful car buying experience Justin Bolen at Klaben Jeep has been wonderful to work with! I leased my Jeep Cherokee from him and then bought it off of the lease. Brian Franklin Justin Bolen at Klaben Jeep has been wonderful to work with! I leased my Jeep Cherokee from him and then bought it off of the lease. Brian Franklin in finance has been extremely pleasant and helpful to work with also. More
Other Employees Tagged: Justin L. Bolen
October 11, 2015
KLABEN IS AWESOME DON JACOBS IS AN AMAZING. HE ALWAYS DOES WHAT HE CAN TO GET YOU IN THE CAR YOU WANT AT THE PAYMENT YOU NEED. HE IS ALWAYS AVAILABLE FOR YOU WHEN YOU N DON JACOBS IS AN AMAZING. HE ALWAYS DOES WHAT HE CAN TO GET YOU IN THE CAR YOU WANT AT THE PAYMENT YOU NEED. HE IS ALWAYS AVAILABLE FOR YOU WHEN YOU NEED HIM, EVEN IF HE IS NOT WORKING THAT DAY!!!! AWESOME JOB DON, CALEB AND JEFF!!!! I LOVE THOSE GUYS More
Other Employees Tagged: Caleb Jacobs, Don Jacobs
September 14, 2015
Most professional repair visit I've ever had! Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigne Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigned my Jeep to Mike Hall for the repair and inspection. Mike was very thorough and discovered a rear brake issue. They fixed my oil leak, rear brakes and provided me with a more than fair price. Joe kept me informed of the progress as I waited for my Jeep. The Service Manager Mike VanHoose personally thanked me for coming in and having my Jeep serviced there. WOW!!! I will not hesitate bringing my Jeep here when it needs any other work. What a TEAM! More
Other Employees Tagged: Michael Van Hoose , Mike Hall
August 17, 2015
Dodge Journey I found the car we were looking for on Klabens website. We live in Akron so we drove to Kent to look at the vehicle and it was very nice and matched o I found the car we were looking for on Klabens website. We live in Akron so we drove to Kent to look at the vehicle and it was very nice and matched our needs. A salesman approached us and we told him we were interested in driving it and possibly buying. He was very polite and helpful in answering our questions. Turns out we closed a deal after some negotiating and bought the vehicle. There was no pressure on making decisions or hidden agendas like you have with most dealerships. We were pleased with our purchase and the manner in which the employees at the dealership presented theirselves. Calm cool atmosphere. Big Thanks to Nick Brandt for all the help. More
Other Employees Tagged: Nick Brandt
August 07, 2015
Excellent dealership. Everyone was very nice and professional. I found my perfect vehicle for the perfect price. I was very satisfied with my purchase from kla dealership. Everyone was very nice and professional. I found my perfect vehicle for the perfect price. I was very satisfied with my purchase from klabeb.n Justin and Dave were amazing. More
Other Employees Tagged: Justin L. Bolen , Dave Mot
August 06, 2015
Awesome service I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they we I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they were with my Jeep plus he let me know that there were software updates that needed to me done. That is a huge help to me. I would recommend Klaben with their sales and services! More
July 16, 2015
Service Advisor Joe Hilliard We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. He always gives us the estimate before working on our cars and if anything else is found wrong gives us a call before doing the work. More
July 10, 2015
Fast, courteous service with a smile! We have been leasing with Klaban for the past 4 years and have always brought our vehicle into Klaban for any service that it has needed. Our service We have been leasing with Klaban for the past 4 years and have always brought our vehicle into Klaban for any service that it has needed. Our service advisor has always been Joe Hilliard. It is such a pleasure working with Joe when we bring our car in. He is a stellar employee! More
July 03, 2015
Great Service I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was ready for me and got me to work on time. When they told me it would be done by a certain time it was. I appreciate the honesty. More
Other Employees Tagged: Justin Stinnett
May 15, 2015
Great first time experience Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questi Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questions. He kept me informed about the service being done on my Jeep. It's very nice to work with Joe, a smile goes a long way! More
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