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Joe Hilliard
Joe Hilliard | Page 114
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
1,194 Reviews
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 7 mos
Industry Experience
33 yrs, 7 mos
1,194 Reviews
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1194 Reviews of Joe Hilliard
Verified Customer
May 12, 2016
2009 Rubicon making rotation grinding noise. Klaben diagnosed noise immediately. Ordered case. Put it in my Rubicon under 100,000 mile warranty. No charge. Beautiful. They were very graciou Klaben diagnosed noise immediately. Ordered case. Put it in my Rubicon under 100,000 mile warranty. No charge. Beautiful. They were very gracious and listened to my ramblings on jeeps. (My 5th brand new Wrangler) ...and I was on my way. Thank You KLABEN More
by Cecilia44
May 03, 2016
Cant get what you ask for. I came in for my oil change, I asked if they could spray my door jams , because they are starting to rust , they never did , the time before I asked I came in for my oil change, I asked if they could spray my door jams , because they are starting to rust , they never did , the time before I asked if they could wash it, they never did. More
by MWOOLEY2
March 31, 2016
Klaben is outstanding Everyone at Klaben is friendly, knowledgeable, and efficient. I bought my car at Klaben, and will only go to Klaben for service; they're that good. Everyone at Klaben is friendly, knowledgeable, and efficient. I bought my car at Klaben, and will only go to Klaben for service; they're that good. I always wait at the facility while my car is being serviced, and they have made a special effort to create a clean and comfortable waiting area. They even have fresh flowers and high-quality soap in the ladies' room -- little touches I really appreciate. More
by Ms Diamond
Other Employees Tagged: Matt King
March 31, 2016
Last visit to Klaben Simply an oil change before leaving on vacation to Georgia. They inspected the vehicle , topped off the fluids ,checked the tires and then did the oil Simply an oil change before leaving on vacation to Georgia. They inspected the vehicle , topped off the fluids ,checked the tires and then did the oil change. All done within an hour. I was on the road. Thanks More
by CELASAGE2
March 25, 2016
Oil Change As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. More
by citadal
March 19, 2016
Outstanding service repair...Joe Hilliard Joe Hilliard made my day... My car was suddenly out of service, and I needed transportation for an out of town business trip. My first service exper Joe Hilliard made my day... My car was suddenly out of service, and I needed transportation for an out of town business trip. My first service experience with Klaben Chrysler could not have been better. Joe Hilliard, service advisor, immediately serviced and repaired my car. I was able to keep my trip commitment. Joe also completed recall campaigns that I was unaware of. He was extremely professional and caring. Since my corporate , fleet car was delivered elsewhere, I was expecting 2nd class service.... A very pleasant surprise. Thanks, Joe... I'll recommend you again and again. Dick Perilman More
by Dick P
March 11, 2016
Absolutely great. As always in the past, this dealership has been great to us. Everyone including our sales person Justin Bolen and financial person Brian Frankin were As always in the past, this dealership has been great to us. Everyone including our sales person Justin Bolen and financial person Brian Frankin were great. I would recomend Klabin and all of it's sales staff to anyone. In fact I always have. Thanks guys. You were great. More
by dicktimmons
Other Employees Tagged: Justin L. Bolen
March 08, 2016
Amazing staff! Would recommend them in a heartbeat! Justin Bolen and Joe Hilliard were both very informative and helpful in the service department for our 2005 Town and Country and in the used car depar Justin Bolen and Joe Hilliard were both very informative and helpful in the service department for our 2005 Town and Country and in the used car department for our 2015 Town and Country . The process was quick and easy! More
by sunshine35
Other Employees Tagged: Justin L. Bolen
February 21, 2016
Justin Bolen always takes care of me! I come to Justin and Klaben for everything! They always take care of me and treat me professionally. They do what it takes to make the deal right. I come to Justin and Klaben for everything! They always take care of me and treat me professionally. They do what it takes to make the deal right. More
by Cacilouise2008
Other Employees Tagged: Justin L. Bolen , Justin Stinnett
