Joe Hilliard | Page 81
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
31 yrs
Industry Experience
31 yrs
808 Reviews
Write a Review808 Reviews of Joe Hilliard
June 04, 2013
I have been going to Joe Hilliard for 7 years now. He gets my vehicles in very promptly and keeps me updated throughout the process. He is very knowledgeable at what he does and I enjoy taking my vehicl gets my vehicles in very promptly and keeps me updated throughout the process. He is very knowledgeable at what he does and I enjoy taking my vehicles to him. More
May 30, 2013
As you might know, car repairs can be a bit stressful. As you might know, car repairs can be a bit stressful. Joe Hilliard has the right personality for this job. He recognizes how to defuse the situat As you might know, car repairs can be a bit stressful. Joe Hilliard has the right personality for this job. He recognizes how to defuse the situation and offers solutions, to solve the problem. More
May 27, 2013
Take my car in for an oil change and rotation. Joe was able to squeeze me in to get the service done. Also made sure he reminded me of my Loyalty Rewards card to use the coupons on that to get the serv able to squeeze me in to get the service done. Also made sure he reminded me of my Loyalty Rewards card to use the coupons on that to get the service cheaper. Car is running great. Thanks Joe!!! Give him a hug for me!!!! More
May 24, 2013
I have worked with Joe Hilliard in servicing my cars for the past 20 years, and the ability to spot and resolve existing issues, as well as the ability to anticipate future needs has been top-notch. the past 20 years, and the ability to spot and resolve existing issues, as well as the ability to anticipate future needs has been top-notch. More
May 22, 2013
It always works when I get it back. Joe has done a couple of quick helps so that my wife believes he can walk on water. they are always upfront with the pricing and straight forward with the options. couple of quick helps so that my wife believes he can walk on water. they are always upfront with the pricing and straight forward with the options. They have gone to bat for me for just out of warranty work with Chrysler. They truely want you to be a customer for life. We own 2 different Town and Country's. More
May 14, 2013
Joe has always gone out of his way to take care of all my vehicles Joe is always friendly and knows my car as well as I do Keep up the great job Joe. Maryann Soltis Fritch vehicles Joe is always friendly and knows my car as well as I do Keep up the great job Joe. Maryann Soltis Fritch More
May 10, 2013
What I always look for in a service representative is honesty. Joe does his best to look for problems and will make sure that what needs to be done is done. He does not manufacture "ghost" problems whic honesty. Joe does his best to look for problems and will make sure that what needs to be done is done. He does not manufacture "ghost" problems which has been an experience at other dealers. I trust him with my car and rely on him to keep it running efficiently. I have no question on his honesty and integrity. I know my family(and our dog) are safe. If he worked for me he certainly would be one of my key personnel and well rewarded. You can't find any better.. More
April 10, 2013
I purchased my first brand new car, a Dodge Journey, from Klaben in 2010. I could not be happier with my purchase. This was all possible thanks to my salesman, Justin Bolen. He has a no pressure style that Klaben in 2010. I could not be happier with my purchase. This was all possible thanks to my salesman, Justin Bolen. He has a no pressure style that created a friendly, calm environment. I never felt obligated, pressured, or annoyed. Trust me, this meant a lot as I have walked out of other dealerships due to heavy pressure, lies, and tricky sales tactics. Justin helped me find that car that I wanted with all of the bells and whistles. He never pressured me to spend more. He presented the options and let me make the decision that would be best for me financially. He actually encouraged me to "buy down" so I could be within my budget. You don't find this very often. My first car buying experience was smooth and effortless and I couldn't be happier. I love my Journey as it gives me the option to have 7 passengers, or put the back seats down flat to fill it with shopping bags! Actually, I've had everything from lumber and stone to groceries in the back end. The media package gets a lot of use from my nieces and nephews. I love my backup camera, hidden storage (which I use on a daily basis), ability to cool a drink in my dash, and the temperature controls. I traded in a Audi for this car and haven't looked back. Thanks to Klaben and Justin Bolen for a great car buying experience. More
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