Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
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Joe Hilliard | Page 81

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
808 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs

Industry Experience

31 yrs

4.9

808 Reviews

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808 Reviews of Joe Hilliard

June 04, 2013

Dealership Rating

I have been going to Joe Hilliard for 7 years now. He gets my vehicles in very promptly and keeps me updated throughout the process. He is very knowledgeable at what he does and I enjoy taking my vehicl More

by jmill1743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 30, 2013

Dealership Rating

As you might know, car repairs can be a bit stressful. As you might know, car repairs can be a bit stressful. Joe Hilliard has the right personality for this job. He recognizes how to defuse the situat More

by JeriEsker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 27, 2013

Dealership Rating

Take my car in for an oil change and rotation. Joe was able to squeeze me in to get the service done. Also made sure he reminded me of my Loyalty Rewards card to use the coupons on that to get the serv More

by pavia170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 24, 2013

Dealership Rating

I have worked with Joe Hilliard in servicing my cars for the past 20 years, and the ability to spot and resolve existing issues, as well as the ability to anticipate future needs has been top-notch. More

by louiswagner779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 22, 2013

Dealership Rating

It always works when I get it back. Joe has done a couple of quick helps so that my wife believes he can walk on water. they are always upfront with the pricing and straight forward with the options. More

by Korker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

May 14, 2013

Dealership Rating

Joe has always gone out of his way to take care of all my vehicles Joe is always friendly and knows my car as well as I do Keep up the great job Joe. Maryann Soltis Fritch More

by shvdmonke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 10, 2013

Dealership Rating

What I always look for in a service representative is honesty. Joe does his best to look for problems and will make sure that what needs to be done is done. He does not manufacture "ghost" problems whic More

by rhk2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 10, 2013

Dealership Rating

I purchased my first brand new car, a Dodge Journey, from Klaben in 2010. I could not be happier with my purchase. This was all possible thanks to my salesman, Justin Bolen. He has a no pressure style that More

by rolltide24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

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