Joe Hilliard | Page 80
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
31 yrs, 1 mo
Industry Experience
31 yrs, 1 mo
821 Reviews
Write a Review821 Reviews of Joe Hilliard
September 13, 2014
Jeep sold by the best salesman we know Second auto purchased with the great help of Justin Bolen. First a Crossfire, smooth deal really enjoying the ride... This past month a 2015 Jeep Second auto purchased with the great help of Justin Bolen. First a Crossfire, smooth deal really enjoying the ride... This past month a 2015 Jeep Unlimited Wrangler 4 dr. Really nice.. Thanks Justin for all of the service . Joe Hilliard knows his business been dealing with him for a few years, great service. Thank you Joe. More
Other Employees Tagged: Justin L. Bolen
August 28, 2014
Professional and dedicate d to customers We had the good fortune of again working with Justin bolen at klaben dodge. Klaben is the premier dealer on finding the best car for us and justen We had the good fortune of again working with Justin bolen at klaben dodge. Klaben is the premier dealer on finding the best car for us and justen is top knotch on presenting, working, and preparing the deal. Safe, honest, polite......old fashion calm salesman. More
Other Employees Tagged: Justin L. Bolen
August 10, 2014
Friendly Sales Experience, Excellent Service Commitment Nick was a personable and knowledgeable sales consultant. We felt he listened to our expectations, then found the vehicle to match exactly. Joe in Ser Nick was a personable and knowledgeable sales consultant. We felt he listened to our expectations, then found the vehicle to match exactly. Joe in Service gave us confidence in service we can expect in the future. More
Other Employees Tagged: Nick Brandt
August 07, 2014
Salesman of the Year for 2014, Mr. John Ruggles No One could find a more down to Earth, sincere, straight shooter, holds nothing back, honest, with Integrity, & one Heavenly Character this side of H No One could find a more down to Earth, sincere, straight shooter, holds nothing back, honest, with Integrity, & one Heavenly Character this side of Heaven. He gives you Heads Up on important fact & info one needs to know on important matters. When I thought I was buying a used car, he worked with me to walk out with a brand new 2014 Dodge Grand Caravan. Yahooiiieee! I'm very pleased to have met Mr. Ruggles & highly recommend anyone to have this man sit down with you & let him help you strike up the BEST deal. CHEERS! Hats off to you John.........Ms. Debi/Hudson, OH More
August 02, 2014
New Durango My wife and I saw a vehicle on the lot during a bike ride. While the vehicle was beautiful it was not the color I wanted and had some options I did no My wife and I saw a vehicle on the lot during a bike ride. While the vehicle was beautiful it was not the color I wanted and had some options I did not need. I contacted the dealer the next day to inquire about finding the vehicle I wanted in the color I preferred. I was contacted immediately by the sales representative Don Jacobs immediately and was told it would not be a problem finding the vehicle I was after. Based on my past experience with Klaben and my personnel relationship with Matt in the service department ( we graduated high school together) and the excellent service I have received from Joe in the service department over the last ten years I decided to stop in and ask Matt about his opinion on the Dodge Durango Citadal. Matt was very positive in his comments and said Don was a great guy to work with. I immediately test drove the vehicle that was on the lot and fell in love with it. The mechanic on duty Joe Slider was very helpful in preparing the vehicle and getting it ready for me to test drive. I drove it and loved it from the moment I started it up. Don was able to locate two vehicles in the two colors I was thinking about and sent my wife and I out to look at the choices. Within a couple of hours we were able to select the color we wanted. I called Don and within two days I had the exact car with the options I wanted at a price that I believe was very fair. Don made sure I was given the incentives available and also got me what I wanted for my trade in. While I have only had the car for a day and can say I love it and it is definitely one of the nicer SUV's on the road. More
Other Employees Tagged: Don Jacobs , Matt King - Joe Slider
June 10, 2014
New Car Sales, Financing and Service I recently purchased a Chrylser Town and Country. Justin Bolen in Sales and Brian Franklin in Financing were excellent to deal with. Easing going fri I recently purchased a Chrylser Town and Country. Justin Bolen in Sales and Brian Franklin in Financing were excellent to deal with. Easing going friendly and knowledgeable. I have delt with Joe Hilliard in the past and he has always been fair and truthful to mien the service dept. More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
May 16, 2014
Jeep Purchase This is the 4th time our family has selected Klaben Chrysler Jeep Dodge Ram for our new car purchases and the second time that we have worked with Jus This is the 4th time our family has selected Klaben Chrysler Jeep Dodge Ram for our new car purchases and the second time that we have worked with Justin Bolen. Justin was attentive to our needs/wants and selected vehicles that matched our needs while still remaining in our price range. He thoroughly discussed the pros/cons of each vehicle we considered and provided us the time to make an informed decision. Upon pick up of our new vehicle, Justin once again explained all the features and assisted me in setting up my hands-free option (on my purchase last year). I would not only recommend Klaben to my family and friends, but I would also highly recommend they work with Justin Bolen! More
Other Employees Tagged: Justin L. Bolen
April 09, 2014
Review of Klaben Jeep Nice company to do business with. Joe Hilliard was very attentive to my service requirements. Service was fast and correctly done. I would recommend K Nice company to do business with. Joe Hilliard was very attentive to my service requirements. Service was fast and correctly done. I would recommend Klaben Jeep for service. More
March 28, 2014
Thanks Had our 2013 avenger in for routine maintenance. Joe found that both our cabin filter and engine filter needed replaced. We need to have 30,000 mile s Had our 2013 avenger in for routine maintenance. Joe found that both our cabin filter and engine filter needed replaced. We need to have 30,000 mile service done next month. Yes we ok I put 30,000 miles a yr on our vehicles. That checked out our brakes to make sure we didnt have salt building up again.Joe and Matt always check all 4 of our Chrysler babies out and keep us safe. Thanks for keeping the wack pack on the road. Maryann Fritch More
Other Employees Tagged: Matt King
March 16, 2014
Joseph is one of the kindest people. Listens to every detail and gets the job done. The whole crew in service work synergistically together. I believe you have an awesome crew. I will continue to get detail and gets the job done. The whole crew in service work synergistically together. I believe you have an awesome crew. I will continue to get my vehicle serviced at klaben. More