Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 22

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

June 01, 2023

Dealership Rating
Employee Rating

Gerardo was communicative and professional. He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado , Terry Quinn, John Twiford, Gerardo Frayre, Richard Clawson, David Reyes

Jun 05, 2023

Sierra Chevrolet of Monrovia responded

Hi, Grumpy! Thank you for stopping by to give Gerardo your 5-star rating and feedback. We're delighted you enjoyed working with him. Please don't hesitate to call when Gerardo and the Sierra Chevrolet team may assist you with anything. It's always our pleasure!

June 01, 2023

Dealership Rating
Employee Rating

Joe is truly wonderful and I don't live close but will drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done. More

by iloveya07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Sierra Chevrolet of Monrovia responded

That's great! We're happy to hear that. Thank you so much for letting us know how much you appreciate Joe's communication and service style. We hope to continue providing you with outstanding service, and wish you the safest of travels until we see you at your next appointment!

May 18, 2023

Dealership Rating
Employee Rating

Joe is very attentive to my service needs, never try's to sell me services I do not need. Go see Joe! More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to give credit to Joe for always provided you with reliable, attentive service! We sincerely appreciate your ongoing business in our service department, and we know Joe will be humbled by your kind words. Thanks for choosing Sierra Chevrolet for your automotive needs!

May 18, 2023

Dealership Rating
Employee Rating

Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th More

by edwardmnewman
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

May 22, 2023

Sierra Chevrolet of Monrovia responded

Hi, Edward! Thanks so much for letting us know the outcome of your visit to our service department to handle the repairs to your vehicle. We're happy our team provided you with their best efforts to make sure your Chevy is safe and pleasant to drive. Please don't hesitate to get in touch when we may assist you again!

May 16, 2023

Dealership Rating
Employee Rating

HAPPY! Very good and fast service. Joe explained everything in detail what needed to be fixed. More

by RENESINCOMETAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Peinado

May 22, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear you were completely satisfied with Joe's support and communication through your vehicle's service visit. It is our pleasure to assist you with your automotive needs and we certainly look forward to making sure your next appointment is worthy of your praise. Safe travels until then!

May 16, 2023

Dealership Rating
Employee Rating

Joe was great. He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time br More

by trcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford

May 22, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! Thanks for letting us know Joe provided you with excellent communication and prompt service. We are delighted you were satisfied with your visit. Looking forward to ensuring the same circumstances at your next appointment!

May 16, 2023

Dealership Rating
Employee Rating

Joe was great. He answered all of my questions and got me in n out. More

by Terminaldork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Sierra Chevrolet of Monrovia responded

Hi, Terminaldork! Thank you for stopping by to give credit to Joe for providing you with a fantastic service visit. Your satisfaction means everything to us. Please don't hesitate to let us know when Joe and the team may help you with anything else. It's always our pleasure!

May 09, 2023

Dealership Rating
Employee Rating

Sierra Chevrolet’s service team is fantastic. Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs! More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

May 07, 2023

Dealership Rating
Employee Rating

This dealership is extremely friendly and helpful. I felt very welcomed and overall my experience here was amazing. More

by bubby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Twiford, christopher parra

May 09, 2023

Sierra Chevrolet of Monrovia responded

Bubby, thanks for letting us know how pleased you were with the service our team provided for you! Nothing means more to us than your total satisfaction, and we hope to have many more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet for your automotive needs!

April 26, 2023

Dealership Rating
Employee Rating

Joe Jimenez at Sierra Chevrolet in Monrovia, CA was awesome! He got me a great deal on the service, was extremely friendly, and made sure I got my vehicle back the same day. I can’t ask for more. Su More

by vkjumpers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Sierra Chevrolet of Monrovia responded

Awesome news! We're so glad Joe handled your vehicle's visit with great care, and safely returned you to the road after a thorough service. We appreciate your business and look forward to being of service to you again some day!

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