Gerardo was communicative and professional.
He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo
He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo
More
by Grumpy
Service Price Transparency
Jun 05, 2023 -
Sierra Chevrolet of Monrovia responded
Hi, Grumpy! Thank you for stopping by to give Gerardo your 5-star rating and feedback. We're delighted you enjoyed working with him. Please don't hesitate to call when Gerardo and the Sierra Chevrolet team may assist you with anything. It's always our pleasure!
Joe is truly wonderful and I don't live close but will
drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done.
drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done.
More
by iloveya07
Service Price Transparency
Jun 05, 2023 -
Sierra Chevrolet of Monrovia responded
That's great! We're happy to hear that. Thank you so much for letting us know how much you appreciate Joe's communication and service style. We hope to continue providing you with outstanding service, and wish you the safest of travels until we see you at your next appointment!
Joe is very attentive to my service needs, never try's to
sell me services I do not need. Go see Joe!
sell me services I do not need. Go see Joe!
More
by Dksievertson
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2023 -
Sierra Chevrolet of Monrovia responded
Thank you for taking a moment to give credit to Joe for always provided you with reliable, attentive service! We sincerely appreciate your ongoing business in our service department, and we know Joe will be humbled by your kind words. Thanks for choosing Sierra Chevrolet for your automotive needs!
Did recall work and the car was ready earlier than
promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th
promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but they finally were available and installed at this visit.
More
by edwardmnewman
Verified Customer
Verified Customer
May 22, 2023 -
Sierra Chevrolet of Monrovia responded
Hi, Edward! Thanks so much for letting us know the outcome of your visit to our service department to handle the repairs to your vehicle. We're happy our team provided you with their best efforts to make sure your Chevy is safe and pleasant to drive. Please don't hesitate to get in touch when we may assist you again!
HAPPY!
Very good and fast service.
Joe explained everything in detail what needed to be fixed.
Very good and fast service.
Joe explained everything in detail what needed to be fixed.
More
by RENESINCOMETAX
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2023 -
Sierra Chevrolet of Monrovia responded
We're so happy to hear you were completely satisfied with Joe's support and communication through your vehicle's service visit. It is our pleasure to assist you with your automotive needs and we certainly look forward to making sure your next appointment is worthy of your praise. Safe travels until then!
Joe was great.
He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time br
He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time bringing my Volt in for service, and I will return to Sierra Chevrolet for the life of my car.
More
by trcom
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Twiford
May 22, 2023 -
Sierra Chevrolet of Monrovia responded
Fantastic! Thanks for letting us know Joe provided you with excellent communication and prompt service. We are delighted you were satisfied with your visit. Looking forward to ensuring the same circumstances at your next appointment!
Joe was great.
He answered all of my questions and got me in n out.
He answered all of my questions and got me in n out.
More
by Terminaldork
Service Price Transparency
May 16, 2023 -
Sierra Chevrolet of Monrovia responded
Hi, Terminaldork! Thank you for stopping by to give credit to Joe for providing you with a fantastic service visit. Your satisfaction means everything to us. Please don't hesitate to let us know when Joe and the team may help you with anything else. It's always our pleasure!
Sierra Chevrolet’s service team is fantastic.
Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs!
Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs!
More
by pacea
Verified Customer
Verified Customer
Service Price Transparency
This dealership is extremely friendly and helpful.
I felt very welcomed and overall my experience here was amazing.
I felt very welcomed and overall my experience here was amazing.
More
by bubby
Other Employees Tagged:
John Twiford, christopher parra
May 09, 2023 -
Sierra Chevrolet of Monrovia responded
Bubby, thanks for letting us know how pleased you were with the service our team provided for you! Nothing means more to us than your total satisfaction, and we hope to have many more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet for your automotive needs!
Joe Jimenez at Sierra Chevrolet in Monrovia, CA was
awesome! He got me a great deal on the service, was extremely friendly, and made sure I got my vehicle back the same day. I can’t ask for more. Su
awesome! He got me a great deal on the service, was extremely friendly, and made sure I got my vehicle back the same day. I can’t ask for more. Superb job!
More
by vkjumpers
Apr 27, 2023 -
Sierra Chevrolet of Monrovia responded
Awesome news! We're so glad Joe handled your vehicle's visit with great care, and safely returned you to the road after a thorough service. We appreciate your business and look forward to being of service to you again some day!