Joe Kleinowskis | Page 2

Joe is always super helpful and ensures my understanding of all services offered and/or needed. of all services offered and/or needed. More

by LISAPAC27 Verified Customer Verified Customer

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Up front about A/C problem Called about unexpected problems I had an 8 AM appt. My car wasn’t ready until the following day. Joe noted that since the A/C issue would take time to diagnose, t problems I had an 8 AM appt. My car wasn’t ready until the following day. Joe noted that since the A/C issue would take time to diagnose, the wait time could be several hours, that I should take a loaner and go about my day. However this meant that my car would not it be seen until “those who chose to wait” work was complete. This is the second time this has happened. When I make an appt. my expectation is that that particular time is for my car to be seen & all issues resolved, not diagnosed then put aside while other cars as handled. “You get to it when you get to it” because I have a loaner. The previous time this happened I had travel plans that were disrupted. When I make an appt I do so with my time constraints in mind. The agreement is I bring the car at the appointed time….you repair during that time. I bought my first Subaru in 2005, second in 2016. I have always used this dealership for maintenance. I would consider myself a loyal customer. If Albrecht continues to disrespect my appointment, therefore, my time, I see no reason to continue to use your services. More

by COLLERAN_ANN Verified Customer Verified Customer

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It was very helpful service and a pleasant experience. I would definitely return to the dealership and recommend. I would definitely return to the dealership and recommend. More

by srgreen00 Verified Customer Verified Customer

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Always have great service here. Easy to make appointments with a Friendly staff and convenient location. Easy to make appointments with a Friendly staff and convenient location. More

by chezel11 Verified Customer Verified Customer

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Quick, efficient and very friendly staff. Nice waiting room where I can work while I wair Nice waiting room where I can work while I wair More

by LCELLIS Verified Customer Verified Customer

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Joe took great care of me. Service was efficient and quick. Communication was excellent. Couldn't have been a better experience. Service was efficient and quick. Communication was excellent. Couldn't have been a better experience. More

by jburke897 Verified Customer Verified Customer

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Fast friendly service. Kept me up to date from entrance to my car was finished Kept me up to date from entrance to my car was finished More

by AMANNIN5 Verified Customer Verified Customer

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MY service advisor was great. He carefully explained to me what each item entailed and what it would cost. He worked with me to plan a future date for addressing that assessmen He carefully explained to me what each item entailed and what it would cost. He worked with me to plan a future date for addressing that assessment. He was very easy to work with. More

by Ellen Verified Customer Verified Customer

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Everyone in the service department has always been helpful and pleasant. Thank you all so much! helpful and pleasant. Thank you all so much! More

by JUNESY79 Verified Customer Verified Customer

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Excellent Sale associates, super friendly, nice and reasonable in negotiating. I never buy a car the same day as my visit but I did here as they presented a fair deal for all. Pete, the sales person we reasonable in negotiating. I never buy a car the same day as my visit but I did here as they presented a fair deal for all. Pete, the sales person went out of his way to make us happy through small but meaningful add ons. More

by berkusta Verified Customer Verified Customer

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