Check out Joe Kuckuk's reviews on DealerRater

April 17, 2023

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Employee Rating

The person rotating my tires screwed up my car. Now I've had to leave my car with them and receive a dirty loaner. I am not sure I can trust their service department when they fail at the basic Now I've had to leave my car with them and receive a dirty loaner. I am not sure I can trust their service department when they fail at the basics. More

by JNOVAK115

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: John Carlson

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Apr 19, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

April 15, 2023

Dealership Rating

Employee Rating

I have always received outstanding service at heiser. The people are nice, and the repairs are top notch. The people are nice, and the repairs are top notch. More

by MTILIDETZKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 15, 2023

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Employee Rating

Friendly and quick service with a nice waiting area. I will take my car back again. I will take my car back again. More

by GRUONA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 14, 2023

Dealership Rating

Employee Rating

Very quick and timely. Was professional with me the entire time and answered any questions I had. Was professional with me the entire time and answered any questions I had. More

by riverapaola3113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 14, 2023

Dealership Rating

Employee Rating

Convenient to schedule an appointment at the time that worked for me. Friendly service staff and work was performed promptly. worked for me. Friendly service staff and work was performed promptly. More

by Tagoebel64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 14, 2023

Dealership Rating

Employee Rating

Excellent very professional help full I am totally satisfied the service I received Thnkssssss so much satisfied the service I received Thnkssssss so much More

by LUCK_NAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jakub Kania

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 14, 2023

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Employee Rating

Great experience and will come back for future service. NA NA NA NA NA NA NA NA NA NA NA NA More

by WDOHNKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 13, 2023

Dealership Rating

Employee Rating

Colton and Joe (or Jeff? ) In service we're fantastic. Quick discussion to solve and issue and quick service. ) In service we're fantastic. Quick discussion to solve and issue and quick service. More

by David_Koper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colton

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 11, 2023

Dealership Rating

Employee Rating

Very helpful and friendly staff. They always are there to assist me. I will always use this location for service. They always are there to assist me. I will always use this location for service. More

by KERIANN1022

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 07, 2023

Dealership Rating

Employee Rating

Good customer service very nice very clean very happy with all what they did thanks with all what they did thanks More

by Zidan959

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Zach Doro, Kevin Garski, Ben Jarvis, Taylor Nelson, Noah Patnode

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Apr 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Joe Kuckuk | Page 24

Service Manager

Heiser Toyota

553 Reviews of Joe Kuckuk

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