Joe Lord | Page 17

Joe Lord FANTASTIC customer service! I was so impressed by the customer representative, Joe Lord. He walked me through the process step by step ensuring my comprehension before moving for I was so impressed by the customer representative, Joe Lord. He walked me through the process step by step ensuring my comprehension before moving forward. I was especially impressed by his product knowledge. Before showing up at the dealership I had done extensive research on the Chevy Cruze and knew what I wanted. He knew the product specs, packages and costs. In addition, he took a great deal of time teaching me how to utilize all features of the car. I appreciated that he gave me the extra time because I had no idea how to work all the bells and whistles! I recommend this dealership and be sure to ask for Joe Lord. More

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Great experience buying our new truck Stopped by to compare options before heading to carmax. Joe Lord was a nice sales representative and put us in a vehicle that we're happy with. Stopped by to compare options before heading to carmax. Joe Lord was a nice sales representative and put us in a vehicle that we're happy with. More

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Great help and knowledge Came into the dealership inquiring some information about a Camaro SS 1LE. Met some great knowledgeable people and had all my questions answered and Came into the dealership inquiring some information about a Camaro SS 1LE. Met some great knowledgeable people and had all my questions answered and have some plans to order one soon. More

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Great Experience I called in to Ferman Chevy. Got Joe Lord as my salesman told him what cars I was looking at. When I showed up at the dealership they were ready for m I called in to Ferman Chevy. Got Joe Lord as my salesman told him what cars I was looking at. When I showed up at the dealership they were ready for me to test drive. More

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Good Experience My overall experience was good. There was no pressure during the sales process. My salesman Mr. Lord was knowledgeable and helped me get into a quali My overall experience was good. There was no pressure during the sales process. My salesman Mr. Lord was knowledgeable and helped me get into a quality vehicle with limited hassle. The only thing that could make my experience better was in the financial office portion of the experience. I felt that maintenance packages were pushed on me but I get it they love making money. Overall I would buy a car at this dealership again if Joe sold me the car. More

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"Glad I Ordered My 2018 Camaro 2SS from Ferman!" It was time for a new car so I did some research and decided the Gen 6 Camaro was the car I liked, via the internet I searched all the dealers in the It was time for a new car so I did some research and decided the Gen 6 Camaro was the car I liked, via the internet I searched all the dealers in the entire country and could not find the exact combination of options I wanted so I tried the Chevrolet build and price to build the exact car I wanted picking 3 local dealers and they all came back with reasonable offers, Ferman was not one of the dealers I picked but because I had previously stopped in and test drove a Camaro they had my name and number, That's when Sarah Smith Called me and asked If I was still interested in purchasing a new Camaro and I told her I had 3 offers on the table, She said We want your business and I will beat all offers so I came to Ferman where Sarah Smith and Joe Lord took my order for the exact car with all the options I wanted for the right price and in less than 2 months I am now Driving my new Camaro. Even though they told me it usually takes about 8 weeks from time of order to delivery Joe had to put up with my numerous phone calls to see if the car was in yet but he always either answered the phone or called me Right back even on his Days off! The day I pick-up my car I met Greg Gilberti who put all the finances in order and did not even try to upsell me with anything I did not need, I actually had to ask him about the extended warranty which he helped me pick the exact one for my needs. My new Camaro Draws attention every where I go and I will always be Proud to tell everyone It was ordered from Ferman Chevrolet Tarpon Springs Florida!!! More

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Easiest car buying experience ever! Found the car we wanted, suburban premier, picked up a couple days later. Easy and drama free. Great price, overall the best car buying experience I Found the car we wanted, suburban premier, picked up a couple days later. Easy and drama free. Great price, overall the best car buying experience I have ever had. More

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great experience went to dealership to get mom old suv fixed. and to pass the time we looked at Malibu since i had one in ohio before a came back to help my dad stay o went to dealership to get mom old suv fixed. and to pass the time we looked at Malibu since i had one in ohio before a came back to help my dad stay out of the nursing home and joe lord the agent showed us some models on his computer since mom and i could not walk that far. we picked one out and joe had us test drive the car. i forgot my wallet at home and joe he would drive to my house to pick it up since it was not that far. and moms car was still being looked at and was told that her parts would be in tomorrow he let us take the car home. he gave us the information on the car and we read it. came back next day and purchased it More

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Very Happy I felt very comfortable dealing with Joe and Ferman Chevrolet. I knew what I wanted and they did everything to help me get a payment I could afford. I felt very comfortable dealing with Joe and Ferman Chevrolet. I knew what I wanted and they did everything to help me get a payment I could afford. A great dealership and one that I would recommend and visit again myself. More

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