Joe Lord | Page 18

The sales experience that stands out. We have purchased many new cares in our lifetime. Joe Lords people skills, product knowledge and patients made this buying experance most memorable. W We have purchased many new cares in our lifetime. Joe Lords people skills, product knowledge and patients made this buying experance most memorable. We first meet Joe approximately 6 months ago. We visited the dealership many times trying to find the color and trim package we wanted. Joe always remembered us and always made time for us. He nevered tried to pressure us into “Closeing the Deal”. When we walked in 4 days ago Joe greeted us, remembered our name and we found what we wanted. We were impressed. This is the third car we have purchased from Ferman Chevorlet and we are extremely pleased. We will be back. Over the years we have had nothing but positive experances with the service department. Robert Marchido and the service team keeps us coming back. They service what they sell. More

by JBRUNETTE Verified Customer Verified Customer

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Bought a used Prius. Got the car I wanted at a fair price. Joe was very helpful and worked with us to get the price we could afford. Having to replace my old car at an une Got the car I wanted at a fair price. Joe was very helpful and worked with us to get the price we could afford. Having to replace my old car at an unexpected time was incredibly stressful. Joe was a lifesaver. More

by liz.lindsey Verified Customer Verified Customer

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Exceptional What can I say about Joe and team at Ferman Chevy, except excellent service, stress free and no pressure. This was the best experience I had buying a What can I say about Joe and team at Ferman Chevy, except excellent service, stress free and no pressure. This was the best experience I had buying a new suv. They look out for you and what you want. They dont push you into anything. That is what sets them aside from every other dealership out there. Go to Ferman and see Joe, he wont steer you wrong. More

by hendrickfan2448 Verified Customer Verified Customer

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Perfect If you want a stress free no pressure way to buy a new vehicle Please see Joe. I will always go back from now on. This was the best experience I ever If you want a stress free no pressure way to buy a new vehicle Please see Joe. I will always go back from now on. This was the best experience I ever had buying a new car. We laughed and joked around. That is what made that experience so stress free. All the staff there went way above and beyond. You become part of the Ferman family. More

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Great People Joe asked me what he could do for me. He wanted to know what I wanted. I never felt so relaxed. I wasn't pressured into buying a certain vehicle. Firs Joe asked me what he could do for me. He wanted to know what I wanted. I never felt so relaxed. I wasn't pressured into buying a certain vehicle. First time I went, my credit wasn't so good. It wasn't their fault. I went back because I know who I was going to see. The Finance section really helped me in getting a Great Deal on my Truck. More

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Every one from Service manager to the Shuttle driver are 10+ This is a great dealership. So proffesional. Super clean, well trained, not pushy. We will be buying another care from Ferman within the next 30 days. This is a great dealership. So proffesional. Super clean, well trained, not pushy. We will be buying another care from Ferman within the next 30 days. More

by JBRUNETTE Verified Customer Verified Customer

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Best car dealership experience! Ferman Chevy gave me the best experience I’ve ever had. Joe was helpful, knowledgeable and easy to get along with. It didn’t feel like he pressured me Ferman Chevy gave me the best experience I’ve ever had. Joe was helpful, knowledgeable and easy to get along with. It didn’t feel like he pressured me like most dealerships or car salesmen do. He gave me the very best deal I could have gotten on my brand new Chevy Malibu. I would recommend him to anybody! More

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A stressful situation made easy Recently, I was t-boned and my Chevy quite literally saved my life. The whole ordeal of the accident and missing work was incredibly stressful; so, wh Recently, I was t-boned and my Chevy quite literally saved my life. The whole ordeal of the accident and missing work was incredibly stressful; so, when I finally decided to purchase a new vehicle, I wanted an experience that wasn't going to give me anxiety or additional stress. When I came to Ferman, I already knew them as a respectful dealership from their service center. They were always very helpful and polite. I was right to assume that the sales center would be just as accommodating. Joe greeted me at the door with a large smile and was extremely friendly. He wasn't pushy and understood that I wasn't looking to buy all the fancy bells and whistles (even though they're really cool). Joe, and later Bogi (equally as amazing), guided me through the car buying process with ease. They were always kind, polite and courteous. These two were the complete opposite of the "greasy car salesmen" stereotype. Once we found the right vehicle for me, they made every concession to make sure that it was within my budget. At the end of the process, I had a beautiful new Equinox and, to my surprise, they offered to wash and vacuum the vehicle I was loaning from my father. I left Ferman feeling very confident with my decision to use them for this purchase and they are my preference for any future purchases. Since buying my new vehicle, I have received text messages and phone calls from Joe and Bogi to see how I was enjoying my new Equinox and to see if I had any questions. These two are so easy going, that we've gotten lost in conversations a few times. I wouldn't think of using anyone else for buying a new or used vehicle. I honestly don't have a negative thing to say about my experience at Ferman Chevy of Tarpon Springs. More

by Lauren P. Verified Customer Verified Customer

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Fast, friendly, very reasonable Loved Joe and Deanna, great service, fast, friendly, reasonable and able to answer all questions. Great experience! Flexible on price and their motto Loved Joe and Deanna, great service, fast, friendly, reasonable and able to answer all questions. Great experience! Flexible on price and their motto of treating their customers like family really showed More

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Awesome Experience Joe did a great job! Even though he was training a new team member he still gave us the attention we needed and answered all of our questions. DeAnn Joe did a great job! Even though he was training a new team member he still gave us the attention we needed and answered all of our questions. DeAnna was polite, cordial, and accommodating. More

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