Joe Macke | Page 5

Joe is the man! I wanted to know if the Santa Cruz was in stock and he pulled the keys on the only one for me until I got there. He obviously loves his job! Very friendly and made me feel very welcome and im stock and he pulled the keys on the only one for me until I got there. He obviously loves his job! Very friendly and made me feel very welcome and important. Every staff member that I met was great! I love, love, love my 2022 Santa Cruz!!!! More

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Joe was phenomenal to work with. Very candid, up-front, and honest. Drove 2 hours from home to dealership to look at a 2021 Tucson (3 were listed on website) however they were no longer available. Lucki and honest. Drove 2 hours from home to dealership to look at a 2021 Tucson (3 were listed on website) however they were no longer available. Luckily a delivery of 2022 models had just been accepted. The experience and my fully loaded 2022 Tucson Limited exceeded my expectations 10 fold. Highly recommend this dealership and Joe as well. More

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I can not say enough about our car salesman Joe Mackey and his partner Peyton Williams that helped with the purchase of our new Genesis G70. They are amazing and very thorough throughout the entire proce and his partner Peyton Williams that helped with the purchase of our new Genesis G70. They are amazing and very thorough throughout the entire process. One of the most pleasant experiences we’ve had purchasing a vehicle More

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Joe was amazing!!! He was thorough and answered all my questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. More

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Joe was absolutely great! He helped us with great patience and had a wonderful personality that kept my husband and I entertained. He was phenomenal with knowledge about the vehicle and got us all se patience and had a wonderful personality that kept my husband and I entertained. He was phenomenal with knowledge about the vehicle and got us all set up with the necessary apps and new tech items for the 2021 Santa Fe that my 2008 Santa Fe did not have. We will definitely send family and friends to him and Cool Springs Hyundai in the future for their new car experience!! 😊💜🚘🙌🏼 More

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Why I drove 7 hours to purchase a vehicle from Hyundai of Cool Springs For clarification, this is probably the only recommendation I’ve ever made in writing. I’m simply writing it in hopes of showing othe Cool Springs For clarification, this is probably the only recommendation I’ve ever made in writing. I’m simply writing it in hopes of showing other people what a pleasant car buying experience can truly be like. My name is David and my wife and I live over 3 hours away from the Nashville area. We called and visited multiple dealerships within a 250 mile radius of our home and then came across a vehicle listing at Hyundai of Cool Springs. I must admit I wasn’t enthusiastic by this point. Many dealerships promote great inventory and fantastic deals only to disappoint you upon arrival and the next thing you know you’ve wasted hours of your time. But then I called Cool Springs and Joe Macke answered the phone. I told him I didn’t want any games and just wanted to know if he had a specific vehicle on the lot and how much he would take for it. He said, “I agree, give me about 10 minutes and I’ll text you back…. If you like the deal great, if not, that’s okay too but I’m not going to waste your time.” And guess what? He did exactly what he said he was going to do! Not only did they have the vehicle I wanted but they had cars with trim levels other dealerships hadn’t even mentioned. But that was just the beginning and I kid you not, Hyundai of Cool Springs saved me over $2,500 and I walked away with a vehicle that had far more features than any other vehicle I had seen elsewhere. You may ask, well what is David comparing this experience to and that’s a fair question. I’ve purchased vehicles from Mercedes, Toyota, Honda, Ford, and GMC dealerships and I can honestly say I’ve never experienced anything like the folks at Hyundai of Cool Springs. They’ve truly changed the game. It wasn’t just Joe; it was the finance manager, the general manager… every single employee was awesome. At no time was I pressured and we drove in and left with a new car in no time. I can’t tell you how refreshing it is today to visit a company where you feel like they actually want your business, will do everything they can to keep it, and will simply do what they say. In summary, I’d drive another 7 hours and do it all over again but this time, I’d save myself a lot of grief and just go there to begin with. They didn’t sell me a car; instead, I just told them what I wanted and they gave it to me…. what a difference that is. As for us, we’ll never purchase another vehicle from a different dealership. I give you my word Hyundai of Cool Springs will exceed your expectations and before you leave, you’ll be telling yourself, “Wow, that was nice, that was unexpected!” And Joe, well Joe’s invited for Thanksgiving at our house. Best of luck, David Blurton More

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Joe went above and beyond to be sure I was happy. I would highly recommend anyone looking for a car to go see him today! highly recommend anyone looking for a car to go see him today! More

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Joe and team were very helpful through the entire process. In the span of three days we were able to find the right car for me and make a deal. process. In the span of three days we were able to find the right car for me and make a deal. More

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I would purchase again from Hyuandai Cool Springs primarily because of the incredible service we received from Joe Macke! He went above and beyond to make my family’s car purchase as seamless as poss primarily because of the incredible service we received from Joe Macke! He went above and beyond to make my family’s car purchase as seamless as possible! I have never encountered such personalized top notch service than with Joe. In the future I will always go to Joe and make referrals to him when it comes to purchasing a new Hyuandai. Thank you for all you do to make buying a car so easy!! More

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Exceptional. The entire process was seamless. Thanks Joe, Carl, and Mark!! They patiently answered all my questions to find the car for me! 5 stars Carl, and Mark!! They patiently answered all my questions to find the car for me! 5 stars More

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