Joe Melfi | Page 3

Joe was a great salesman to work with. He was a true pro and made the entire process a pleasure. He was a true pro and made the entire process a pleasure. More

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Love my AM Pickup. A very professional and friendly staff. The showroom is immaculate. Even the service area is clean and efficient. A very professional and friendly staff. The showroom is immaculate. Even the service area is clean and efficient. More

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The people we spoke with were so professional and kind, would absolutely go back in the near future! would absolutely go back in the near future! More

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We really enjoyed working with Joe - he was very generous with his time, transparent about the pros and cons of the different ideas we were considering, and happily worked hard on a challenging ask from us. with his time, transparent about the pros and cons of the different ideas we were considering, and happily worked hard on a challenging ask from us. We would be thrilled to work with Joe again in the future! More

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The whole team at Garavel were so wonderful from start to finish. It was a pleasure to work with Joe. Highly recommend! finish. It was a pleasure to work with Joe. Highly recommend! More

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I will always buy my trucks from this group. Working with Joe was a pleasure Working with Joe was a pleasure More

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Great team, smooth transaction and loving my new ride. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. More

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Joe and the team at Garavel were so wonderful! Not pushy at all, and so willing to make the customer happy. Joe went above and beyond. Such a seamless experience. 5 stars plus plus!! Not pushy at all, and so willing to make the customer happy. Joe went above and beyond. Such a seamless experience. 5 stars plus plus!! More

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Our engine died (due to a cam problem many wranglers are having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine wa having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine was replaced and garavels admission with out properly connecting the fuel injection. Our car smelled like gasoline and then the engine broke again as a result. I called and called to bring it back in with no response. I finally walked in and demanded an appointment to fix it. They only gave me one after my last post on their review board. I also purchased an extended warranty and paid extra for rental coverage. Now the engine is stalling and still smells like gasoline-I have left voice messages and texts since August. Today when I went in to request an appointment and was told if I want a rental it would likely be months (I’ve been trying to make an appointment since picking it up in mid August) but they would let me know what could be done about an appointment. A hour later I received this text message from the service manager in the picture-setting they would no longer work on my car, and have stopped responding since. I have also heard from the area rep that have not returned their calls requesting an appointment or rental permit my warranty. My car doesn’t even have 40,000 miles and I paid $70,000 after buying it new. Also-at the time of sale they told me it was so much more than a regular jeep because it’s a hybrid. But when I looked into trading it in the same sales rep that sold me the car and told me that said a hybrid and regular jeep are comparably priced. When I pointed out the discrepancy he said “well we are in the business of making $”. I have never had such an awful and increasingly hostile experience buying or fixing a car in my life. I would not recommend getting a bicycle there. They say they stand by their car owners-but as my 4th car there to be treated this way because they don’t want me in handle the lemon they sold me is bewildering and disappointing. More

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Joe was great to work with. Walked you thru the process, no pressure sales. He wanted to you to be comfortable with your purchase. Walked you thru the process, no pressure sales. He wanted to you to be comfortable with your purchase. More

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