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Joe Mercado Jr
Refer Me
237 Reviews
I specialize in a superior new car buying experience, i’ve been with Toyota for 5 years and I can bring peace of mind to your buying experience with my product knowledge and steamlined and experience I will bring peace of mind to your buying process.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
237 Reviews
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237 Reviews of Joe Mercado Jr
December 03, 2018
Recall & service visit I was unhappy that the part for my vehicle was not available during my visit necesitating a return appointment. I would have appreciated a phone call I was unhappy that the part for my vehicle was not available during my visit necesitating a return appointment. I would have appreciated a phone call to inform me the part was not in and an opportunity to reschedule the recall appointment. More
by joe.amendola8
Verified CustomerOther Employees Tagged: Stephanie Jones , Allen Blad, Elcryssan Gant, Joe Mercado Sr.
Helpful 
November 27, 2018
Check navigation system Service department checked system which was not working, made necessary updates and conducted the usual overall car inspection. Service has always be Service department checked system which was not working, made necessary updates and conducted the usual overall car inspection. Service has always been excellent. Keep up the good work. More
by JSCZYZYK
Other Employees Tagged: Bernadine Welcome , Cathy Keohan
November 22, 2018
Happy day Inspection is done for another year and winter tires are riding smoothly! Thanks Toyota!!! I usually wait for the work to be completed, but was able t Inspection is done for another year and winter tires are riding smoothly! Thanks Toyota!!! I usually wait for the work to be completed, but was able to have my friend pick me up and we went to lunch. A win win all around! More
by JLCAREY68
Other Employees Tagged: Mark Desmarais
November 20, 2018
Excellent sales and customer experience Looking for a Toyota, Look no further. This dealership exemplifies customer service. My wife and I walked in and everyone was helpful and treated us a Looking for a Toyota, Look no further. This dealership exemplifies customer service. My wife and I walked in and everyone was helpful and treated us as valued customers. More
by ZAVISLAK1
November 15, 2018
Leased a new rav 4 This is my second lease with this dealership and both times it was very pleasant. No pressure and the salesman was GREAT to work with. This is my second lease with this dealership and both times it was very pleasant. No pressure and the salesman was GREAT to work with. More
by SAMGIDRIVETRK
Other Employees Tagged: Mark Desmarais, Michael Reilly
November 07, 2018
Great first-time buying experience My first time getting a new car; it was not as horrible as I imagined. Happy with the price and my purchase. I will recommend their services. My first time getting a new car; it was not as horrible as I imagined. Happy with the price and my purchase. I will recommend their services. More
by Legotown
November 03, 2018
Excellent The service was fast and excellent. This is our first Toyota and so far everything has been great. Love the RAV4 and hope to keep it for a long time. The service was fast and excellent. This is our first Toyota and so far everything has been great. Love the RAV4 and hope to keep it for a long time. More
by lpars99
Other Employees Tagged: Tiffany Peoples
November 01, 2018
Worst Experience of my Entire life Never plan to buy a car from here again. Salesmen were nothing but ignorant. Mine (Joe) almost made it seem like I was doing him an injustice by offer Never plan to buy a car from here again. Salesmen were nothing but ignorant. Mine (Joe) almost made it seem like I was doing him an injustice by offering to give him my business. Despite his ignorance, I bought the car (Not because of their service, but because I needed this vehicle) After going back to the dealer for the final sale, Joe would only come to greet me With his nose burrowed in his phone. Even when he came to get my insurance information it was hard to understand what he wanted because his FaceTime with his son was more important as he tried to communicate with my important information as well as his sons trip to xxxxx sporting goods. Save yourself the time and go somewhere else. Because trust me, this is only the icing on the cake of what I went through with these terrible salesmen. More
by JRHAWLEY
November 01, 2018
Friendly informative efficient My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service o My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service options with out feeling any pressure. More
by BRAINARD
November 01, 2018
Very helpful! I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money on my original car. More
by JAKLEPADLO
Other Employees Tagged: Jenna Sledzinski, Brenda Willis
