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Joe Penrod
Joe Penrod at Chuck Nicholson GMC Mazda
Refer Me

Joe Penrod | Page 15

Sales & Leasing Consultant

Chuck Nicholson GMC Mazda

135 W Broadway St
Dover, OH 44622

Contact Me
5.0
311 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English English

5.0

311 Reviews

Write a Review

311 Reviews of Joe Penrod

August 11, 2021

Dealership Rating
Employee Rating

Joe's ability to listen to my needs in regards to what I was looking for is incredible. He went above and beyond to assist me with my wants ...great communicator. His professionalism was unremarkable. The More

by nurse43cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jamiel, Eli Saba

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Aug 11, 2021

nurse43cathy responded

See above

Aug 12, 2021

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to help you find your new vehicle, Cathy, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we understand that our success depends on your satisfaction, so we make sure to ask the right questions, and pay attention to your answers so that we are clear on what your expectations are. That way, there are no surprises when you are ready to purchase your new vehicle, and you are confident that you've found exactly what you were looking for!

August 10, 2021

Dealership Rating
Employee Rating

Joe penrodd is the man! Put a deal together fast and got payments where I needed them to be! Hopefully we get another chance to buy from him again in the future. More

by Cody Swoveland 19jeepfreak96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hodous, Kevin Jamiel , Doug Alsept

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Aug 11, 2021

Chuck Nicholson GMC Mazda responded

Thank you for letting us help you find the perfect vehicle for you, Cody, and thanks for the 5* review! We love to hear that you had a great experience, and we're looking forward to seeing you the next time you need a new vehicle!

July 28, 2021

Dealership Rating
Employee Rating

Best service around. Sales people go above and beyond to make your experience beyond superb! Joe is the man and has made a customer for life. More

by cheftrev1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Alsept, Doug Moore

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Jul 28, 2021

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the great 5* review! We DO go above and beyond! And we do it for EVERY customer EVERY time! At Chuck Nicholson GMC Mazda, we believe that buying a new car, truck or SUV should be a fun, exiting experience, so we try and take all of the stress out of it for you. With a relaxed atmosphere, a no pressure sales approach and a transparent sales process, we eliminate the surprises and make sure that all of your questions are answered. That's part of the Chuck Nicholson Advantage!

July 27, 2021

Dealership Rating
Employee Rating

Great people to work with. Doug saved me a lot of money finding me financing with a low interest rate. I'll be back for my next car. This is the third car I bought from Joe. More

by draohio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Alsept, Doug Moore

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Jul 28, 2021

Chuck Nicholson GMC Mazda responded

Thanks for your continued business and thank you for the 5* review! At Chuck Nicholson GMC Mazda, we understand that we're only successful if you're satisfied with your experience. We work hard to make sure that we're 100% transparent with our sales process, that all of your questions are answered, and that you are happy to come back and see us! That's the Chuck Nicholson Advantage!

July 23, 2021

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Employee Rating

Our check engine lite came on befor we got home . We get one thing fixed and come home there is another thing wrong did you sale us a lemon More

by SADIECHILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 26, 2021

Chuck Nicholson GMC Mazda responded

Thank you for reaching out to us, Sadie. When you buy a pre-owned car, service lights occasionally come on. According to all of our service records, everything that you experienced was covered under your warranty and service contract, and the concerns encountered were addressed without charge to you. Feel free to reach out to our service department at 330 343 7781 if there is anything that you would like us to clarify or any concerns that you wish us to address. Thanks again for your feedback!

July 07, 2021

Dealership Rating
Employee Rating

We have always had great service with Chuck Nicholson. Dug Moore has always treated us great and has found the right vehicle that fits our budget. Joe Penrod went above and beyond helping us and doing his More

by JenBurnheimer2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Alsept, Doug Moore

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Jul 09, 2021

Chuck Nicholson GMC Mazda responded

Thank you for taking the time to give us a great review! At Chuck Nicholson GMC Mazda, we make sure to treat our customers like family. Our team is here to make sure that you have an enjoyable, stress free experience from the time you walk in to our showroom until you drive off in your new vehicle! That's part of the Chuck Nicholson Advantage!

July 07, 2021

Dealership Rating
Employee Rating

Joey was very cordial and knowledgeable about the vehicle. Friendly, curtious service. Clean facility. Followed covid guidelines. Offered a drink. Helpful with follow up call. More

by hmt4727
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Berry , Doug Alsept, Doug Moore

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Jul 09, 2021

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! Our team at Chuck Nicholson GMC Mazda is here to help. Whether it's helping to research the new car that you're buying, or answering a question about your existing vehicle, we're always happy to assist you in any way that we can!

June 06, 2021

Dealership Rating
Employee Rating

Great staff and very friendly. Joe Penrod is a man if his word and I will definitely be sending friends to your dealership. Great experience with Joe and it's nice to have a salesman who cares about family v More

by RON.MARTIN97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Toland , Doug Alsept

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Jun 07, 2021

Chuck Nicholson GMC Mazda responded

Thank you for your business Ron, and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we treat all of our customers like family. Going above and beyond for every customer, every time, is what we do. It's who we are, and it sets us apart from our competition. That's the foundation of the Chuck Nicholson Advantage!

May 05, 2021

Dealership Rating
Employee Rating

Great place to buy a vehicle.This is the second time I have purchased a vehicle from chuck, and just like before my experience was perfect. Great customer service and extremely friendly and nice people he More

by BEAUMILBURN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Alsept, Doug Moore

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May 07, 2021

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Beau! We value your continued business and are glad to have you as a member of the Chuck Nicholson family! Please stop in any time so you can show off your new Equinox! :)

April 29, 2021

Dealership Rating
Employee Rating

After speaking with the service department and getting an explanation of what was serviced it was taken care of. I appreciate the call and explanation of what had been done to service my car. More

by Jlmbmorris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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