Joe Rogers | Page 34
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
24 yrs
Industry Experience
24 yrs
456 Reviews
Write a Review456 Reviews of Joe Rogers
February 20, 2019
Satisfied Everyone was so polite and helpful. They had a answer to all my questions and concerns. Want to continue our relationship with Metro Toyota. Always g Everyone was so polite and helpful. They had a answer to all my questions and concerns. Want to continue our relationship with Metro Toyota. Always good to have a second opinion. More
Other Employees Tagged: Barry Greenfield, Chad Higgins, Ramona Plumlee
February 04, 2019
Speedy service I was in and out so fast !! Speedy and great service makes a big difference 😊😊😊 quick happy speedy quick happy smiling speedy happy quick service I was in and out so fast !! Speedy and great service makes a big difference 😊😊😊 quick happy speedy quick happy smiling speedy happy quick service More
Other Employees Tagged: Dominic Theodore , Maggie Colan, Stephanie Talbot
January 09, 2019
Always an upsell! Sometimes they had already done the work Have over 150k on the car. At times, had to explain that they had already done the service a couple of visits ago and that the mileage doesn’t dictat Have over 150k on the car. At times, had to explain that they had already done the service a couple of visits ago and that the mileage doesn’t dictate a need to change something. Because of this, I usually use the dealer until warranty expires. More
January 08, 2019
Bluetooth problems Had my Bluetooth checked it is working now,but. I am still having problems with my steering wheel controls. Sometimes the buttons work and sometimes Had my Bluetooth checked it is working now,but. I am still having problems with my steering wheel controls. Sometimes the buttons work and sometimes they don't. Will have to talk to the service dept. again. I don't know if there is a problem or if I am doing something wrong or if the controls on the steering wheel are not working like they should. But I have to say everyone in the service dept. is always helpful. More
January 05, 2019
always knowledge and efficient I can always get an appointment when needed, waiting area comfortable, don't have to wait all day. All the service advisors know me and make every e I can always get an appointment when needed, waiting area comfortable, don't have to wait all day. All the service advisors know me and make every effort to accommodate my needs with respect to my time and busy schedule. More
Other Employees Tagged: Maggie Colan
January 03, 2019
Disappointed This Time I always use MetroToyota for service. This time service damage my car. The right side was damaged.. I tried to resolve the issue with the sales rep. I I always use MetroToyota for service. This time service damage my car. The right side was damaged.. I tried to resolve the issue with the sales rep. I ended up submitting a complaint and situation was fairly handled. More
Other Employees Tagged: Mike Hana
December 28, 2018
Got me in & out quickly When I went to book my service appt on Dec 27, there were no openings until Jan 3. My headlight was burnt out & I explained my situation to the servic When I went to book my service appt on Dec 27, there were no openings until Jan 3. My headlight was burnt out & I explained my situation to the service person who then found a time slot for me on the 27th in the morning. I truly appreciated her & Metro for going above & beyond to help me out! More
December 11, 2018
Always a great experience Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! More
Other Employees Tagged: Robin
November 29, 2018
Positive, pleasant, and confidence in the work that was perf Great people, courteous, helpful, always feel like the people who are working at this Toyota facility honestly care about me and my satisfaction. I ha Great people, courteous, helpful, always feel like the people who are working at this Toyota facility honestly care about me and my satisfaction. I have shared enough More
Other Employees Tagged: Jim Greenfield , Stephanie Talbot, Emma
November 28, 2018
80,000 Miles maintenance I have been extremely satisfied with my 2013 Toyota Corolla and the service I receive at Metro Toyota! My car has been a reliable mode of transportat I have been extremely satisfied with my 2013 Toyota Corolla and the service I receive at Metro Toyota! My car has been a reliable mode of transportation since date of purchase. More
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