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Joe Shean

Overview Reviews (18)

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Joe Shean

Sales

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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18 Reviews

Overview Reviews (18)

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18 Reviews

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18 Reviews of Joe Shean

April 12, 2022

Dealership Rating

Employee Rating

Very good people, respectful, they are so friendly. they help me at any way they could to make me happy thanks to everyone. they help me at any way they could to make me happy thanks to everyone. More

by BULI_ELE

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Joe

Apr 12, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 22, 2022

Dealership Rating

Employee Rating

Joe and Rob were very informative, and listened to what I needed. I also like the service department and how they take care of Fred Martin customers needed. I also like the service department and how they take care of Fred Martin customers More

by nancy.dragovich

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks

Jan 24, 2022 -

Fred Martin Superstore responded

Nancy, Thank you so much for your wonderful review! We are thrilled that Joe and Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

August 24, 2021

Dealership Rating

Employee Rating

The personnel at the dealership were friendly and very helpful. The only reason I did not give a five star review was that there was an issue with a third-party vendor fixing some cosmetic damages. The de helpful. The only reason I did not give a five star review was that there was an issue with a third-party vendor fixing some cosmetic damages. The dealer should implement better practices to help avoid this. More

by Jawsh

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to submit a review. We are so glad you found our staff to be friendly and helpful. We truly appreciate your business. We apologize, however, that you were unhappy with the cosmetic repair. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you - Fred Martin Superstore Team

June 30, 2021

Dealership Rating

Employee Rating

Worked with me to get to the bottom line and took delivery at home same day. delivery at home same day. More

by MARTIN_ZJ

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 01, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase, Martin! Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

June 14, 2021

Dealership Rating

Employee Rating

Joe was absolutely amazing to work with - his personality was so infectious it made the whole car buying process absolutely enjoyable - will definitely be back and would recommend! was so infectious it made the whole car buying process absolutely enjoyable - will definitely be back and would recommend! More

by Burns

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Zabel

Jun 14, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Moe, and for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

May 26, 2021

Dealership Rating

Employee Rating

My experience at Fred Martin was great! Joe answered all my questions and helped me get my dream car! I definitely will be back again!! my questions and helped me get my dream car! I definitely will be back again!! More

by Lincoln Matthews

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 27, 2021 -

Fred Martin Superstore responded

Thank you so much, Lincoln, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Joe and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

May 26, 2021

Dealership Rating

Employee Rating

Started online and got Most of the hard work done over the phone. Came in and met with Joey shean and he did a good job. Easy going and laid back the phone. Came in and met with Joey shean and he did a good job. Easy going and laid back More

by Sillystring55

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 27, 2021 -

Fred Martin Superstore responded

We are very happy Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

May 26, 2021

Dealership Rating

Employee Rating

Perfect experience from the moment we walked in the door until we drove home in our new car. Our trade in was seamlessly processed. Our salesman Joe walked us through our options and found our perfect fit. until we drove home in our new car. Our trade in was seamlessly processed. Our salesman Joe walked us through our options and found our perfect fit. More

by JLO28

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 27, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Joe, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

May 20, 2021

Dealership Rating

Employee Rating

We visited many dealerships where you have to play the long game. The back and forth “this is my best price”, long waiting and always buyers remorse. I’m glad my neighbor recommended Fred Martin as we h long game. The back and forth “this is my best price”, long waiting and always buyers remorse. I’m glad my neighbor recommended Fred Martin as we had the complete opposite experience. They had inventory that I could drive, sales didn’t play any games, and I bought exactly what I wanted for the price I wanted. Excellent customer experience! More

by JEREMYJGEORGE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 20, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

April 30, 2021

Dealership Rating

Employee Rating

It was a good easy process and they were willing to let me look at more than thing with out getting bothered by my pickiness me look at more than thing with out getting bothered by my pickiness More

by Kaleb

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Apr 30, 2021 -

Fred Martin Superstore responded

Kaleb, It's fantastic to hear that Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team