Joe Shepard

Lou Fusz was great to work with! Best prices in the area. No buying pressure! Patient with pricing out different options! Trade in price offer fair and quick! They took time to run t Best prices in the area. No buying pressure! Patient with pricing out different options! Trade in price offer fair and quick! They took time to run through all the features and reached a few days later off the lot and made sure everything was seamless! More

by kpohl Verified Customer Verified Customer

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My car sales woman was awesome! I would def use her again and again m. I would def use her again and again m. More

by chriswp4 Verified Customer Verified Customer

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easy transaction,not the typical car sales pressure tactics, the Docusign made it where only 1 of us had to be there to sign, would recommend A++. tactics, the Docusign made it where only 1 of us had to be there to sign, would recommend A++. More

by Gdunnam Verified Customer Verified Customer

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The communication was great. They were reasonable and fair on terms and the selling process. Very little pushy sales tactics and respected the time involved for an efficient purc They were reasonable and fair on terms and the selling process. Very little pushy sales tactics and respected the time involved for an efficient purchase. More

by alexgyllstrom Verified Customer Verified Customer

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I wish I never bought my car from this place. The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things l The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things like, oh I don't know, explain the dash board. Perhaps a personal tutorial of often used advantages of options.... NOPE! How about a returned phone call... NOPE. AND THEN THE "CUSTOMER SERVICE". We had the car for 3 weeks and the air condition system died. It took over 2 1/2 weeks to get it fixed, WITH NO ONE GIVING UPDATES. More

by tony@flynnandassoc.com Verified Customer Verified Customer

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Great customer service and friendly staff, lot of amazing energy and positivity and treated us well. energy and positivity and treated us well. More

by cambriawj72 Verified Customer Verified Customer

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I had a great experience leasing my new vehicle at Lou Fusz. Steve did an awesome job explaining the leasing process, and explaining the features of my new Kia Sorento. He walked me thru setting up Kia Fusz. Steve did an awesome job explaining the leasing process, and explaining the features of my new Kia Sorento. He walked me thru setting up Kia Connect and Apple Carplay, and answered all my questions. Joe in the finance department walked me through all the paperwork, explaining everything as we went. I couldn’t have asked for the complete process to go any smoother. More

by sammanescalco Verified Customer Verified Customer

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Honest and straightforward process from the very beginning to the end. There are no surprises during the finance conversation. beginning to the end. There are no surprises during the finance conversation. More

by bradley.sova Verified Customer Verified Customer

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My experience with Joe, Brian, and Lou Fusz Kia was very positive. Everyone was very accommodating and friendly. positive. Everyone was very accommodating and friendly. More

by KDIVANBEIGI89 Verified Customer Verified Customer

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Buying my Kia Sportage was a very positive experience. Kylie was my salesperson and she was very pleasant. Joe was easy to work with as well! Thanks very much. Just waiting to receive the title and pap Kylie was my salesperson and she was very pleasant. Joe was easy to work with as well! Thanks very much. Just waiting to receive the title and paperwork. More

by laurie.milnor Verified Customer Verified Customer

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