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Joe Shepard
826 Reviews
826 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
826 Reviews of Joe Shepard
March 01, 2021
Our salesman Larry Haywood was great! The whole thing from the minute we walked thru the door until we drove away in our new Sportage was painless and professional. Never brought a car so easily. The fin from the minute we walked thru the door until we drove away in our new Sportage was painless and professional. Never brought a car so easily. The finance gentleman was great. This is the second car we brought from Lou Fusz and will recommend them every chance I get! More
by marysnewlife
Verified CustomerOther Employees Tagged: Larry Haywood
February 25, 2021
Both Mikes were outstanding, finance guy made it easy, Joe and both Mike’s thanks for putting up with this old country boy!! Thanks Ernie Joe and both Mike’s thanks for putting up with this old country boy!! Thanks Ernie More
by catcatrett
Other Employees Tagged: Curtis Laws, Michael Wands, Mike Feinstein, Mike Cerva
February 22, 2021
Thank You Mike and Shelby for everything! While I did not purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From t purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From the Service department to Sales, this is a phenomenal team! I stopped in last Thursday because my check engine light came on. Now as a single mom of one, every dime counts! I was an emotional wreck when I pulled up because any unexpected costs is too much for me. After discovering what was wrong with my car, I decided to talk with Sales to see about a new car. I knew it was a longshot because my credit isn't perfect but I'd really been working on it. Long story short...with the help of the Magician Wands and the Superior Saleswoman Shelby, I rolled out of there with a brand new 2021 Kia Soul. Not only is this a huge accomplishment for me, but also an amazing job from the Sales Team. My son Chaise and I thank you very very much and we will see you sooner than later to upgrade to something bigger! If you're looking for a place with superior customer service, look no further. Go see Shelby and Mike and they'll get you rollin quick! Oh and Joe with the adorable 2-year old will make sure the financing is top notch! More
by ltjohnson0501
Other Employees Tagged: Thomas Taylor, Michael Wands, Shirley Weir, Ashley Sullivan , Brandi Hertweck, Chris Jones, Zack Lentz, Madelyn Randazzo, Shelby Warren, Lovely gentleman that helped me upon arrival. I was an emotional wreck so I'm sure he remembers me lol. But he was great!
February 15, 2021
Impressive customer care. In and out new car experience, no all day waiting. Kris was Kia knowledgeable and answered any questions we had. Great experience. no all day waiting. Kris was Kia knowledgeable and answered any questions we had. Great experience. More
by dan.grafrath
Other Employees Tagged: Kris Portnoy
February 14, 2021
Ryan did a great job of showing my wife the different options and letting her drive different vehicles. I would work with him anytime. Great communication options and letting her drive different vehicles. I would work with him anytime. Great communication More
by clifford.daniels
Other Employees Tagged: Ryan Humphrey
February 08, 2021
always had great service in the 16 years i have been having my car serviced or the new cars i purchased from them good place having my car serviced or the new cars i purchased from them good place More
by rossx131
Other Employees Tagged: Justin Jeffries, Chris Jones, Zack Lentz, Kris Portnoy
January 26, 2021
Would highly recommend Lou Fusz Kia. A no pressure experience and a quick purchase process. They had the best price in town by far. At least 5% lower than other dealer quotes and no BS hard sell at cl experience and a quick purchase process. They had the best price in town by far. At least 5% lower than other dealer quotes and no BS hard sell at closing. More
by TADPBERRY
Other Employees Tagged: Curtis Laws
January 25, 2021
I couldn't possibly imagine a better car buying experience. My wife and I never felt like we were being sold a vehicle. We both felt like we were being educated so that we could make the best decis experience. My wife and I never felt like we were being sold a vehicle. We both felt like we were being educated so that we could make the best decision for us. Macey and Joe were amazing. We will definitely be back the next time we are looking for a new vehicle. More
by THEFAMILYMOSS
Other Employees Tagged: Jared Kloempken , Macey Oates
January 13, 2021
Larry Haywood was terrific throughout the whole process. Upfront, transparent and communicative while our Telluride was en route from GA. With the mix of the Telluride selling as hot as it is, this was the Upfront, transparent and communicative while our Telluride was en route from GA. With the mix of the Telluride selling as hot as it is, this was the best car buying experience I've ever had. Past experiences all w/ Honda. Joe Shepard took care of our paperwork and he was terrific as well. Very up front about what Kia was offering. If you don't want a warranty, make it known. Otherwise, he'll do what he can to provide you additional security at an affordable cost. More
by daviddlee
Other Employees Tagged: Larry Haywood
January 01, 2021
First time car buyer and the employees were awesome!!! I had the best experience with them and they worked hard to get me not only the right suv but the one I love as well. had the best experience with them and they worked hard to get me not only the right suv but the one I love as well. More
by asiarenee.am
Other Employees Tagged: Jared Kloempken , Macey Oates
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