826 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
826 Reviews of Joe Shepard
August 05, 2019
Fantastic time — I used to hate buying cars and now I love my new cars especially since I have Mike Finstein and Kevin in service to help me they both do a fantasti — I used to hate buying cars and now I love my new cars especially since I have Mike Finstein and Kevin in service to help me they both do a fantastic job making me happy they go beyond the call to make my experience enjoyable More
Other Employees Tagged: Jared Kloempken, Mike Feinstein , Kevin Derleth, Kris Portnoy, Lucas Sellers
August 01, 2019
GREAT people to work with! Phenomenal customer service. Lou Fusz made car buying simple! From checking out the used vehicle I purchased to finalizing the deal and paperwork...everything went smooth. Honest Lou Fusz made car buying simple! From checking out the used vehicle I purchased to finalizing the deal and paperwork...everything went smooth. Honest and helpful people in every department! Thanks for making car buying a breeze! More
Other Employees Tagged: Jared Kloempken, Curtis Laws, Mike Feinstein
July 24, 2019
It was easy as pie! Fast, professional service! It took less than 3 hours, start to finish. Traded in my beloved 2015 KIA Soul for a 2020 KIA Soul. I love them for the de Fast, professional service! It took less than 3 hours, start to finish. Traded in my beloved 2015 KIA Soul for a 2020 KIA Soul. I love them for the dependability and the low cost maintenance. You can't go wrong with a KIA or this Lou Fusz dealership, service is top notch also. We also got a cherry pie! More
Other Employees Tagged: Kris Portnoy
July 22, 2019
Been Coming Here for Years. Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair deals in the sales department. Recommend them all around. More
Other Employees Tagged: Jared Kloempken, Mike Feinstein , Crystal Cody, Zack Lentz
July 22, 2019
Friendly Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze More
Other Employees Tagged: Larry Haywood , Nicci Pollard, Rachael Roemer
July 19, 2019
Fast, friendly, and comfortable waiting space Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. The facility itself is clean with friendly staff (Nicci and Crystal are my particular favs). I always opt to wait for my car, they make it easy with a large waiting area with options to sit at tables or comfy chairs, plenty of outlets, TV, WiFi, and a range of drinks. They always vacuum my car for me after the service. I cannot say enough good things about this place. They take all of the anxiety out of having to get your car serviced. More
Other Employees Tagged: Mike Feinstein , Crystal Cody, Nicci Pollard
July 17, 2019
Completely Satisfied I had the best salesperson, Kris Portnoy, I told him I wanted this car and he made it happen, and I wasn't there all day. Thank you for a stress free I had the best salesperson, Kris Portnoy, I told him I wanted this car and he made it happen, and I wasn't there all day. Thank you for a stress free visit. Thank You More
Other Employees Tagged: Kris Portnoy
July 14, 2019
“It’s as easy ad Pie” Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers fee Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers feel very welcome. You could feel that those who worked there enjoyed it! I will use them for all my future car needs snd for service! I am totally a Kia girl! Same GM at Mazda next door if you prefer-will have the same experience! More
Other Employees Tagged: Jake Degenhardt, Mike Feinstein
July 10, 2019
Unplanned purchase I went in for an oil change and left with the new model I brought in. I sought Curtis because the 1st one not on the phone. He was friendly and make t I went in for an oil change and left with the new model I brought in. I sought Curtis because the 1st one not on the phone. He was friendly and make this super easy as I unexpectedly made this transaction. Joe superceded my expectations. I'm a 3rd time Lou Fusz customer and still have nothing bad to say Thanks! More
Other Employees Tagged: Curtis Laws , Zack Lentz
July 01, 2019
Sales department My experience with buying my new 2020 Soul EX was exceptional. Mike Carroll did a exceptional job. Mike Feinstein also did an exceptional job in My experience with buying my new 2020 Soul EX was exceptional. Mike Carroll did a exceptional job. Mike Feinstein also did an exceptional job in helping as he did his best to try and find me my red Soul. I started out wanting a red Soul however there were none in the area. He brought a Soul EX that was Gravity Grey in color. I saw a touch of blue as he drove around the corner. I fell in love with the car. He made the rest of the buying experience easy. Thank you to both Mike's. More
Other Employees Tagged: Larry Haywood, Mike Feinstein , Mike Carroll. 5 stars
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