Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 75

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
826 Reviews
4.9

826 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

826 Reviews of Joe Shepard

August 05, 2019

Dealership Rating

Fantastic time — I used to hate buying cars and now I love my new cars especially since I have Mike Finstein and Kevin in service to help me they both do a fantasti More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein , Kevin Derleth, Kris Portnoy, Lucas Sellers

Feb 24, 2020

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

August 01, 2019

Dealership Rating
Employee Rating

GREAT people to work with! Phenomenal customer service. Lou Fusz made car buying simple! From checking out the used vehicle I purchased to finalizing the deal and paperwork...everything went smooth. Honest More

by keith39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2020

Lou Fusz Kia responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

July 24, 2019

Dealership Rating
Employee Rating

It was easy as pie! Fast, professional service! It took less than 3 hours, start to finish. Traded in my beloved 2015 KIA Soul for a 2020 KIA Soul. I love them for the de More

by theresamcbride44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jul 25, 2019

Lou Fusz Kia responded

We appreciate your business and thank you for the wonderful review. We hope you are enjoying your new Kia Soul.

July 22, 2019

Dealership Rating
Employee Rating

Been Coming Here for Years. Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair More

by BJB232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein , Crystal Cody, Zack Lentz

Jul 25, 2019

Lou Fusz Kia responded

Thank you so much for your business all of these years. We appreciate you very much and thank you for taking the time to leave us a review. See you next time!

July 22, 2019

Dealership Rating
Employee Rating

Friendly Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze More

by HARRYWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood , Nicci Pollard, Rachael Roemer

Jul 25, 2019

Lou Fusz Kia responded

Thank you so much for your review. We hope you are enjoying your Optima and look forward to seeing you again soon!

July 19, 2019

Dealership Rating
Employee Rating

Fast, friendly, and comfortable waiting space Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. More

by mo_shire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Feinstein , Crystal Cody, Nicci Pollard

Jul 25, 2019

Lou Fusz Kia responded

Thank you for your business. We are so happy you are enjoying your experience. Nicci and Crystal are wonderful! We look forward to a relationship with you for years to come! Thank you again. You are so kind.

July 17, 2019

Dealership Rating
Employee Rating

Completely Satisfied I had the best salesperson, Kris Portnoy, I told him I wanted this car and he made it happen, and I wasn't there all day. Thank you for a stress free More

by heyms.doll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jul 25, 2019

Lou Fusz Kia responded

Thank you for your business and the kind words about Kris. We dont want you to have any stress at our dealership for sure! We value your business and thank you so much for the review.

July 14, 2019

Dealership Rating
Employee Rating

“It’s as easy ad Pie” Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers fee More

by jhigginbotham4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Degenhardt, Mike Feinstein

Jul 25, 2019

Lou Fusz Kia responded

Thank you so much for all your kind words about our staff. We value your business and are so happy you love Kia. We look forward servicing you for years to come!

July 10, 2019

Dealership Rating
Employee Rating

Unplanned purchase I went in for an oil change and left with the new model I brought in. I sought Curtis because the 1st one not on the phone. He was friendly and make t More

by SMP0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws , Zack Lentz

Jul 25, 2019

Lou Fusz Kia responded

That is so great you purchased a new vehicle! We appreciate the kind words about Joe, Curtis and Zack. We look forward to seeing you again for your next oil change.

July 01, 2019

Dealership Rating
Employee Rating

Sales department My experience with buying my new 2020 Soul EX was exceptional. Mike Carroll did a exceptional job. Mike Feinstein also did an exceptional job in More

by KATHIRE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood, Mike Feinstein , Mike Carroll. 5 stars

Jul 25, 2019

Lou Fusz Kia responded

Thank you for your purchase. We hope you are enjoying your new Kia Soul and the kind words about both Mike's, Joe and Larry. We look forward to seeing you again next time.

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