844 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Languages Spoken
English
844 Reviews of Joe Shepard
July 24, 2019
It was easy as pie! Fast, professional service! It took less than 3 hours, start to finish. Traded in my beloved 2015 KIA Soul for a 2020 KIA Soul. I love them for the de Fast, professional service! It took less than 3 hours, start to finish. Traded in my beloved 2015 KIA Soul for a 2020 KIA Soul. I love them for the dependability and the low cost maintenance. You can't go wrong with a KIA or this Lou Fusz dealership, service is top notch also. We also got a cherry pie! More
Other Employees Tagged: Kris Portnoy
July 22, 2019
Been Coming Here for Years. Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair deals in the sales department. Recommend them all around. More
Other Employees Tagged: Jared Kloempken, Mike Feinstein , Crystal Cody, Zack Lentz
July 22, 2019
Friendly Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze More
Other Employees Tagged: Larry Haywood , Nicci Pollard, Rachael Roemer
July 19, 2019
Fast, friendly, and comfortable waiting space Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. The facility itself is clean with friendly staff (Nicci and Crystal are my particular favs). I always opt to wait for my car, they make it easy with a large waiting area with options to sit at tables or comfy chairs, plenty of outlets, TV, WiFi, and a range of drinks. They always vacuum my car for me after the service. I cannot say enough good things about this place. They take all of the anxiety out of having to get your car serviced. More
Other Employees Tagged: Mike Feinstein , Crystal Cody, Nicci Pollard
July 17, 2019
Completely Satisfied I had the best salesperson, Kris Portnoy, I told him I wanted this car and he made it happen, and I wasn't there all day. Thank you for a stress free I had the best salesperson, Kris Portnoy, I told him I wanted this car and he made it happen, and I wasn't there all day. Thank you for a stress free visit. Thank You More
Other Employees Tagged: Kris Portnoy
July 14, 2019
“It’s as easy ad Pie” Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers fee Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers feel very welcome. You could feel that those who worked there enjoyed it! I will use them for all my future car needs snd for service! I am totally a Kia girl! Same GM at Mazda next door if you prefer-will have the same experience! More
Other Employees Tagged: Jake Degenhardt, Mike Feinstein
July 10, 2019
Unplanned purchase I went in for an oil change and left with the new model I brought in. I sought Curtis because the 1st one not on the phone. He was friendly and make t I went in for an oil change and left with the new model I brought in. I sought Curtis because the 1st one not on the phone. He was friendly and make this super easy as I unexpectedly made this transaction. Joe superceded my expectations. I'm a 3rd time Lou Fusz customer and still have nothing bad to say Thanks! More
Other Employees Tagged: Curtis Laws , Zack Lentz
July 01, 2019
Sales department My experience with buying my new 2020 Soul EX was exceptional. Mike Carroll did a exceptional job. Mike Feinstein also did an exceptional job in My experience with buying my new 2020 Soul EX was exceptional. Mike Carroll did a exceptional job. Mike Feinstein also did an exceptional job in helping as he did his best to try and find me my red Soul. I started out wanting a red Soul however there were none in the area. He brought a Soul EX that was Gravity Grey in color. I saw a touch of blue as he drove around the corner. I fell in love with the car. He made the rest of the buying experience easy. Thank you to both Mike's. More
Other Employees Tagged: Larry Haywood, Mike Feinstein , Mike Carroll. 5 stars
June 11, 2019
Excellent This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hea This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hear. I will definitely return when I am ready for another vehicle. More
Other Employees Tagged: Michael Cerva
June 07, 2019
Kris does it again Lou Fusz Kia is the place to go. This is my 7th purchase from this iconic dealership. Specifically I’ve worked with Kris Portnoy, the man the myth t Lou Fusz Kia is the place to go. This is my 7th purchase from this iconic dealership. Specifically I’ve worked with Kris Portnoy, the man the myth the legend. He has always taken time to figure out what we are looking for and has always delivered. He hasn’t tried to over sell me ever, actually he’s done the opposite because he knew which of his products was going to be more useful and practical for our family. Honest and hard working guys like Kris get things done and build longer term customers. More
Other Employees Tagged: Kris Portnoy
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