Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 19

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
282 Reviews
4.9

282 Reviews

Write a Review

282 Reviews of Joe Toepfer

September 26, 2019

Dealership Rating
Employee Rating

Battery replacement Fast, efficient, professional. Came in to get a new battery. Was in and out in about 30 min. Why can’t all dealerships be this way. More

by Andrew D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2019

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 07, 2019

Dealership Rating
Employee Rating

Outstandingly customer service The professionalism and courtesy by all the service staff, especially Joe Toepfer and the Red Team, was fantastic. Wouldn’t take my Honda anywhere el More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Gunn Honda responded

Thanks for letting us know, Gary. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 05, 2019

Dealership Rating
Employee Rating

great dealership Good and timely service, they are well staffed with quality employees. Great waiting area, choices of places to hang out. The survey requirement for 2 More

by Pilot Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 26, 2019

Dealership Rating
Employee Rating

Great service! Great experience! Joe scheduled the recall repair on the same day I called and very responsive with communication, giving me a cell phone number to ca More

by Tny
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 27, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 13, 2019

Dealership Rating
Employee Rating

Efficient service; all repairs clearly explained The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service repr More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 13, 2019

Dealership Rating
Employee Rating

Safety Recall Notification At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was wa More

by Jtsmooth29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 11, 2019

Dealership Rating
Employee Rating

Best in town Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! More

by JE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 07, 2019

Dealership Rating
Employee Rating

Great service with a smile! Gunn Honda is definitely my dealer of choice when getting my CR-V serviced. I made the mistake of buying from another dealership, but that won’t happe More

by JmcTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 06, 2019

Dealership Rating

Gunn Honda Service dept Jose/Blue Team helped me with an oil change and transmission flush. My 2014 Honda Odyssey with 85K is primed and ready to haul my most precious cargo More

by Happywahine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 29, 2019

Dealership Rating
Employee Rating

Service on Honda Excellent service and help by Joe to allow me to make educated decisions on my 1,00,000 mileage service.he provided a good estimate on my potential Bi More

by John smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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