Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 20

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
285 Reviews
4.9

285 Reviews

Write a Review

285 Reviews of Joe Toepfer

August 07, 2019

Dealership Rating
Employee Rating

Great service with a smile! Gunn Honda is definitely my dealer of choice when getting my CR-V serviced. I made the mistake of buying from another dealership, but that won’t happe More

by JmcTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 06, 2019

Dealership Rating

Gunn Honda Service dept Jose/Blue Team helped me with an oil change and transmission flush. My 2014 Honda Odyssey with 85K is primed and ready to haul my most precious cargo More

by Happywahine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 29, 2019

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Employee Rating

Service on Honda Excellent service and help by Joe to allow me to make educated decisions on my 1,00,000 mileage service.he provided a good estimate on my potential Bi More

by John smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 27, 2019

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Employee Rating

As promised They did the maintenance service in the promised time frame. Nice waiting room with free refreshments, which is a nice touch. Online reservation syste More

by John B
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Parish Malone, Manny Morin

Jul 31, 2019

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

July 24, 2019

Dealership Rating
Employee Rating

Good job. My Ridgeline said there was an emissions problem. I took it to Gunn late Thursday. Joe Toepfer advised me what was wrong with my truck and when it wou More

by AlamoDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2019

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 16, 2019

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Employee Rating

Great service as always New kid...did a great job. Finished. I always have gone to get my service with you all. Wish there would be more coupons for percent off on services. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

July 16, 2019

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Employee Rating

Gunn Honda Service I went to Gunn Honda to have warranty work done. I am always greeted promptly and courteously. Joe kept me up-to-date on my service of my vehicle More

by Ilovemypilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 11, 2019

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scheduled service on vehicle The service was very professional and efficient. Based on Honda’s service code I knew exactly what was required and there were no surprises. It was d More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Gunn Honda responded

Thank you so much, Bob! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 11, 2019

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Always great customer service Always great experience. Great customer service . They always figure out a way to get my car in and ready within the same day. They Always get me th More

by Hondablue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donny Penn

Jul 12, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 30, 2019

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Employee Rating

Steve’s Repair Can’t say enough good things about Gunn. My car developed an issue with an alternator while out running errands. It was already noon on a Saturday b More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Gunn Honda responded

Thanks for letting us know, Steve. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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