My first visit.
Everyone was helpful and attentive. Nice clean waiting area. I will return.
Everyone was helpful and attentive. Nice clean waiting area. I will return.
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by cheriedee66
Service Price Transparency
Apr 23, 2025 -
Gunn Honda responded
Thank you for choosing us for your first visit! We’re so glad to hear that our team was helpful and attentive, and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to welcoming you back for your next visit!
Great service.
The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep.
The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep.
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by cmlackups
Service Price Transparency
Mar 31, 2025 -
Gunn Honda responded
Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!
I am thrilled to share my experience with Gunn Honda of
San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20
San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 2019 Honda Passport in for a recall repair, and the service team exceeded my expectations once again.
From the moment I arrived, the staff was welcoming and attentive. They took the time to explain the recall details and the steps involved in the repair, ensuring I felt informed and confident in their expertise. The repair was completed efficiently, and I appreciated the regular updates on the progress. They made the entire process seamless and stress-free.
Additionally, my past buying experiences at Gunn Honda have been exceptional. When I purchased my 2019 Honda Passport and my 2017 CR-V, the sales team was knowledgeable, patient, and never pushy. They listened to my needs, helped me find the perfect vehicles, and made the financing process smooth.
Overall, I can't recommend Gunn Honda highly enough. Their commitment to outstanding customer service, both in sales and service, has made me a loyal customer. Whether for a recall repair or purchasing a new vehicle, you can expect a top-notch experience at Gunn Honda!
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by e_s7142
Service Price Transparency
Feb 25, 2025 -
Gunn Honda responded
Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experiences with both our sales and service teams have been exceptional. Providing outstanding customer service is our top priority, and we’re so glad we could make your recall repair seamless and stress-free. It’s also wonderful to know that your past vehicle purchases with us were just as positive. We truly appreciate your loyalty and recommendation, and we look forward to serving you again in the future!
The customer service and service was excellent.
The staff was helpful and knowledgeable. I would would recommend them for service.
The staff was helpful and knowledgeable. I would would recommend them for service.
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by balvanth
Service Price Transparency
Jan 06, 2025 -
Gunn Honda responded
Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!
Great communications from the service staff.
Thank you for getting the recall squared away, cheers!
Thank you for getting the recall squared away, cheers!
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by Luis G
Service Price Transparency
Jan 06, 2025 -
Gunn Honda responded
Thank you for your feedback! We're thrilled to hear that our service staff kept you informed and took care of your recall issue. We appreciate your trust in us and look forward to serving you again in the future. Cheers!
Excellent service and customer support!
Simple to deal with. Knowledgeable staff as well. We keep them on our business!
Simple to deal with. Knowledgeable staff as well. We keep them on our business!
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by Andy R
Dec 09, 2024 -
Gunn Honda responded
Thank you for your kind words! We're thrilled to hear you found our service straightforward and our staff knowledgeable. Providing excellent customer support is our top priority, and we’re honored to have earned your continued business. We truly appreciate it!
Excellent costumers service.
No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility.
No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility.
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by Marcos
Dec 10, 2024 -
Gunn Honda responded
Thank you for your wonderful review! We're thrilled you enjoyed our hassle-free process, knowledgeable staff, and beautiful facility. Providing excellent customer service is our top priority, and we’re glad we made your experience a pleasant one. We hope to see you again!
Efficient and friendly service.
Scheduled appointment and lasted the time they estimated. Clean waiting room.
Scheduled appointment and lasted the time they estimated. Clean waiting room.
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by aaronjackson
Service Price Transparency
Nov 11, 2024 -
Gunn Honda responded
Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!
Nov 12, 2024 -
Gunn Honda responded
Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!
It was respectful and quick service.
They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget.
They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget.
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by Drew
Service Price Transparency
Oct 01, 2024 -
Gunn Honda responded
Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!
The service team was very knowledgeable about the issue I
was having with my vehicle and provided updates to keep me in the loop for how the repair was going.
was having with my vehicle and provided updates to keep me in the loop for how the repair was going.
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by jessedahlin4
Service Price Transparency
Aug 15, 2024 -
Gunn Honda responded
Thank you for your kind review! We're glad to hear that our service team was able to address the issue with your vehicle and keep you updated throughout the repair process. Keeping our customers informed is a priority, and we appreciate your trust in us. We look forward to assisting you again in the future!
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