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Joe Vitale
Joe Vitale at Ken Ganley Subaru Wickliffe
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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
11 Reviews

Been in the service business in (3) different new car dealerships for (33) years. I was apppointed to the Cadillac Service and Parts Executive Advisory board for (10) years which there were only 30 of us across the country. Love what I do and meeting and taking care of customer's.

Dealership Experience

1 yr, 10 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

CHEVROLET/CADILLAC/SUBARU MASTER CERTIFIED

5.0

11 Reviews

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11 Reviews of Joe Vitale

March 30, 2024

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Employee Rating

I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Mike Swansinger, Makayla LaMonica, Joy Taylor, Demetrius Carter

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Apr 01, 2024

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

March 07, 2024

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Employee Rating

Joe at the Service Department is outstanding! ! He kept me informed every step of the way until my car was running perfectly! Great experience! More

by sallyrochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2024

Ken Ganley Subaru Wickliffe responded

Sally, it's fantastic to know that Joe provided you with such great service at Ken Ganley Subaru Wickliffe. We're glad your car is running perfectly now! Thanks for sharing your experience.

February 04, 2024

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Employee Rating

Entire experience was great, from service desk to exit. Everyone I dealt with was courteous and respectful. More

by speciform
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annette Wagoner- Salvatore

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Feb 05, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to know you had a great experience with our team at Ken Ganley Subaru Wickliffe. Our team always aims to provide courteous and respectful service. Thanks for the positive feedback!

Feb 07, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

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Employee Rating

Great, no pressure buying experience, very nice people in every department. Will recommend to everyone. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Cristian Vasile, Joseph Russo , Jim Gentile

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Oct 31, 2023

Ken Ganley Subaru Wickliffe responded

Hi Elaine! We're so glad to know that you had a great experience at Ken Ganley Subaru Wickliffe. Thanks for recommending us!

October 07, 2023

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Employee Rating

I had a wonderful experience with Joy and Ken Ganley Subaru team! Joy was knowledgeable,caring and helpful in leasing my car! More

by MLBELIEVE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Taylor, Joseph Russo , Jim Gentile

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Oct 09, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Dealership Rating
Employee Rating

Joe Vitale in service was amazing and very helpful. Kept me informed through the whole process. More

by jvitale1313
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joy Taylor , Phil Almas

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Jun 27, 2023

Ken Ganley Subaru Wickliffe responded

Joe and the team are glad you had a five-star experience! We hope you enjoy your vehicle and look forward to seeing you again! Thank you! - Ken Ganley Subaru Wickliffe

Jun 29, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2023

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Employee Rating

Joe was Great! He greeted my husband and I. He was very happy to help us and answered our questions. More

by SmilesforSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 13, 2023

Ken Ganley Subaru Wickliffe responded

We're happy to hear that Joe provided great service and answered all of your questions! Thank you for choosing Ken Ganley Subaru Wickliffe. It was our pleasure to assist you both and we hope to see you again in the future!

Jun 13, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Dealership Rating
Employee Rating

Very satisfied with work and customer service. Kept up to date on progress of vehicles services More

by JamieIannetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 16, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

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Employee Rating

Great dealership to purchase a new vehicle. Staff from sales to finance are extremely knowledgeable and friendly. More

by JamieIannetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 16, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2023

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Employee Rating

Joe Vitali was a great service to me. What a great employee. He sped me right through the process, kept me informed, and was very helpful generally. More

by zmikelevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 05, 2023

Ken Ganley Subaru Wickliffe responded

We're glad to hear that Joe provided you with such great service here at Ken Ganley Subaru Wickliffe! Thank you for taking the time to share your positive experience. We'll be sure to pass along your kind words to Joe and our team!

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