Joel Gappa | Page 21

Joel and Malik-exceptional salesmen! Reliable, fun, sincere! We needed a third car for our son. We were looking at different brands of cars but deep down all of us wanted to stay with Infinti since we already ow We needed a third car for our son. We were looking at different brands of cars but deep down all of us wanted to stay with Infinti since we already own 2 other Infinities that we just adore! Naturally,throughout the years of service we have found our service guy Dave Kalasa whom we trust unconditionally so we turned to him for help and he recommended us to meet with Joel Gappa- best advice and best sales consultant ever. Joel is the most knowledgable, patient and caring guy we've ever met! He listened and knew exactly what we wanted! No pressure whatsoever! Joel -true professional yet an ordinary, simple, down to earth and honest guy whom we could relate! We are sooo happy with our purchase ! We must also admit but this purchase would have not been possible without the tremendous efforts of Malik Hussain! This guy is genius with numbers and kept doing the math for us until we finally heard what we wanted and could afford! Will definitely have business with this duo in the future and recommend them to everyone who wants an Infiniti! More

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Amazing Salesman!! This is the 2nd car I have leased through Joel. He is a no pressure salesman, who works to get the best deal for his customers. There are no games dea This is the 2nd car I have leased through Joel. He is a no pressure salesman, who works to get the best deal for his customers. There are no games dealing with Joel and Hoffman Estates Infiniti!! My husband and I appreciate everything that Joel (and Malik: Sales Manager) did for us. We LOVE our new QX60! More

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Great Experience I have been a long time customer of Infiniti of Hoffman Estates for several years for service on my 2007 G35 Coupe. During that time I always had a v I have been a long time customer of Infiniti of Hoffman Estates for several years for service on my 2007 G35 Coupe. During that time I always had a very good experience with both Jason & Frank in the Service Department. So when it came time to purchase something new, I was hopeful the new car buying experience would be just as good. I had an opportunity to meet and then work with both Joel Gappa and Malik Hussain. From the start they were very professional and patient with the overall buying process. So much so, I purchased a new 2016 Q50S from them without issue. Even after the purchase when a few things needed to be taken care, both exhibited excellent follow up and customer care. That's what it's all about. This is a highly recommended dealership for both purchasing a car and service. Thank you. More

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My dealership of choice Last week I purchased a 2016 QX60 with minimal miles. This is the fourth Infiniti I have purchased from Motorwerks. The first one was a new 2007 G35 w Last week I purchased a 2016 QX60 with minimal miles. This is the fourth Infiniti I have purchased from Motorwerks. The first one was a new 2007 G35 which I bought at the Barrington location before they opened the Infiniti store in Hoffman Estates which is much closer to my home and where I purchased the last three. Besides the G35 I have owned a 2010 M35; a 2013 JX35; and now the 2016 QX60. I have been completely satisfied with each of these vehicles, the knowledge and customer focus of my salesperson, Joel Gappa. I have also been very satisfied with the exceptional customer service both in the sales and service departments. I expect to find that I will be equally impressed with my new vehicle for as long as I keep it, just like I have been with the others before it. I am always made to feel important when I visit this dealership and Joel Galla. It's a winning combination that I highly recommend to anybody looking for their next vehicle. More

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Awesome experience purchasing a new Q70L This is the third vehicle I've purchased from Infiniti of Hoffman Estates. I've been thrilled with Jason in service for how well he has taken great ca This is the third vehicle I've purchased from Infiniti of Hoffman Estates. I've been thrilled with Jason in service for how well he has taken great care of us throughout the years. I informed Jason I was in the market for a new vehicle and he introduced me to Joel Gappa. Joel was patient with questions, fantastic at explaining the vehicle, competitive on price, and extremely professional throughout the process. I highly recommend Joel, Jason, and Infiniti of Hoffman Estates More

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Red Carpet On January 20th we were blessed to meet sale associate Mr. Joel. Our experience from the moment we met with Mr. Joel he started with a very informativ On January 20th we were blessed to meet sale associate Mr. Joel. Our experience from the moment we met with Mr. Joel he started with a very informative description of every option available with the 2016 QX80. But unfortunately, we were not able to complete this deal. Mr. Joel saw this as a opportunity to show his determination and resourcefulness to get us a better deal. We are now owners of a 2012 Ford Expedition within a comfortable budget. Gold star to Mr. Joel, thanks for all of your hard work. More

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Terrific Service Joel does a terrific job with service! If you are looking for a car, talk to Joel. He was very straightforward and did an excellent job explaining m Joel does a terrific job with service! If you are looking for a car, talk to Joel. He was very straightforward and did an excellent job explaining my options. More

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Great experience at Hoffman Estates Infiniti I have been a customer at Motor Werks, when I made my first purchase of 1997 Infiniti Q45. Joel Gappa was my sales person for the first Infiniti Vehic I have been a customer at Motor Werks, when I made my first purchase of 1997 Infiniti Q45. Joel Gappa was my sales person for the first Infiniti Vehicle and now, for my 4th Infiniti. I just purchased the 2017 Infiniti Q60 Red Sport and was very happy with how everything went from the initial inquiry to the day of the purchase. Joel was in contact with me on the updates, since we needed to wait for the vehicle to go into production. I appreciate the patience in answering the questions and concerns I had during this process. When I purchase another Infiniti, I will be talking to Joel again. More

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Always the best Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Coupe from the time we ordered until delivery. He assisted in the selection of options and colors, and upon delivery, showed us how all the bells and whistles worked. His dedication and professionalism keep us coming back to this dealership. Ryan (finance) was courteous and a pleasure to work with. As for service representative, Kira has always given us 100%! No matter what the problem, she handles it with care, honesty, and efficiency. All in all, this dealership will keep our business. More

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The service was outstanding! If you are looking for honesty, integrity, and value while shopping for a car, THIS IS YOUR PLACE!!! Joel is determine to make your experience a p If you are looking for honesty, integrity, and value while shopping for a car, THIS IS YOUR PLACE!!! Joel is determine to make your experience a positive one. He goes above and beyond to insure your happy with your purchase. Exceptional service that tag teams an exceptional product. The whole staff treats you like gold. Cars are not an investment however the experience I had here leaves me feeling like my money was very well spent in exchange for all that I have "driven" away with. More

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