607 Reviews
Write a Review607 Reviews of Joel Kitchen
February 03, 2017
Very professional service experience Joel in service was awesome to work with. He was friendly, communicated well and made sure to answer all of my questions. The wait time he told me to Joel in service was awesome to work with. He was friendly, communicated well and made sure to answer all of my questions. The wait time he told me to service my truck was accurate and he followed up with a call later to make sure everything was okay. I was very pleased! More
February 03, 2017
Great service as always!! My husband and I were just talking about the level of service we have received at Brent Brown Toyota. It's been so exceptional, that's why we keep co My husband and I were just talking about the level of service we have received at Brent Brown Toyota. It's been so exceptional, that's why we keep coming back. I have bought a total of 4 cars from Brent Brown and looking to buy #5. I've referred them to friends and will continue to do so. Keep up the great work!! More
Other Employees Tagged: Josh Tanner
February 01, 2017
Awesome service. I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service dep I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service department to anyone. More
January 29, 2017
Great service every time My car is always done on time. They are honest if everything is great or if it needs work. Everyone is always friendly. That is why I've bought four My car is always done on time. They are honest if everything is great or if it needs work. Everyone is always friendly. That is why I've bought four cars from Brent brown. More
January 27, 2017
Prompt, friendly & service-oriented Everyone I came in contact with for my car's safety recall service was kind and over-the-top helpful. Shuttle service was excellent and everybody smil Everyone I came in contact with for my car's safety recall service was kind and over-the-top helpful. Shuttle service was excellent and everybody smiled. The place just feels like their top priority is making your experience top-rate More
Other Employees Tagged: Casandra Langston, Ned the shuttle driver
January 22, 2017
Lease Payoff and New Car Offer The overall experience was much improved and more honest than previous or past experiences. I had mileage penalties and advised so many miles were all The overall experience was much improved and more honest than previous or past experiences. I had mileage penalties and advised so many miles were allowed, then checked about the mileage in a past visit, and advised of different mileage allowed, then told during my visit, the mileage was over the lease allowed. The idea this day was to pay off my lease and consider a new car. Spencer & Shad in your sales team really took care of my needs today and brought more honesty and service excellence to Brent Brown than I have experienced before. The service team hear always takes care of me with a smile and open arms. Thank you John, Cassandra & Joel in the service department. More
Other Employees Tagged: Shad Rawlings , Spencer Colby, John Goodman, Casandra Langston
January 20, 2017
Service Review Service was quick and efficient - staff was very helpful! I try to be very consistent with the routine maintenance of my vehicle and Brent Brown Toyot Service was quick and efficient - staff was very helpful! I try to be very consistent with the routine maintenance of my vehicle and Brent Brown Toyota has been great to help me understand what services need to be done and not just ones they want to do in order to make money! More
January 18, 2017
Excellent Customer Service We enjoy receiving email and phone reminders that it is time for the car to be serviced. All the employees are welcoming and answer questions we have. We enjoy receiving email and phone reminders that it is time for the car to be serviced. All the employees are welcoming and answer questions we have. More
Other Employees Tagged: Mike Black, Marcelo Gallardo, John Goodman, Casandra Langston, Aldana Miloni, Jeffry Potempa, Alec Rasmussen, Manu Storey, Panama Tagagau, Josh Tanner
January 18, 2017
10,000 mile service Everything was done well and efficiently. We were taken care of very well. I would recommend you to everyone that I know. Thanks for taking care of Everything was done well and efficiently. We were taken care of very well. I would recommend you to everyone that I know. Thanks for taking care of us. More
Other Employees Tagged: Mike Black, Marcelo Gallardo, John Goodman, Casandra Langston, Aldana Miloni, Jeffry Potempa, Alec Rasmussen, Manu Storey, Panama Tagagau, Josh Tanner
January 18, 2017
Swift and thorough Brent Brown and Toyota Care make sure I am always up and running. The 15,000 mile service was completed earlier than they predicted and was thorough. Brent Brown and Toyota Care make sure I am always up and running. The 15,000 mile service was completed earlier than they predicted and was thorough. More