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Joel Marrast
158 Reviews
158 Reviews of Joel Marrast
July 30, 2020
Fast. Done right on time. Friendly staff and comfortable surroundings. Brakes work great. Vehicle clean, washed and vacuumed. Rest room clean, neat and very tidy. surroundings. Brakes work great. Vehicle clean, washed and vacuumed. Rest room clean, neat and very tidy. More
by SNELSONICP
Verified CustomerOther Employees Tagged: John Smith
July 24, 2020
Excellent customer service! Always friendly and reliable. Good experience whenever service is necessary. Joel is always professional and willing to review and explain what is r Always friendly and reliable. Good experience whenever service is necessary. Joel is always professional and willing to review and explain what is recommended and why it is necessary. More
by JOHNJDIGIORGIO
July 24, 2020
Joel M. always goes above and beyond to assist in the service department. The videos of the vehicle inspection are very helpful and informative. They are very upfront about cost and time. service department. The videos of the vehicle inspection are very helpful and informative. They are very upfront about cost and time. More
by CEPETROUBATEMAN
July 23, 2020
Everyone is professional and the space was clean. The tech did a video of my car and sent it to my phone for me to watch and I thought that was a nice way to review recommendations while being conscious tech did a video of my car and sent it to my phone for me to watch and I thought that was a nice way to review recommendations while being conscious of everyone’s health. More
by MATTHEWPENNIMAN
July 22, 2020
Horrible Customer Service I purchased a brand new Mazda here in early 2019. Had some recalls which was not the dealers fault, but ever since then they've been terrible to deal I purchased a brand new Mazda here in early 2019. Had some recalls which was not the dealers fault, but ever since then they've been terrible to deal with. Every time I called to talk with someone about my recall issues I got passed around from department to department with nobody wanting to "own" the problem. Most people were pretty rude about the situation so I ended up calling Mazda corporate to get an extended warranty. Things have been fine with the vehicle since, but I just went for my 4th oil change service (20k miles) and was told that my service was no longer free since I already "had 3 services performed" which is apparently all that's covered in the 2 year, 24k mile Patrick Mazda preferred plan. I have not had the car for 2 years nor 24k miles, but somehow that only covers 3 oil changes? Will not be returning to this dealership unless absolutely necessary for warranty reasons. More
by Ldini17
July 21, 2020
Welcoming Staff The Service Center staff are very welcoming and do their best to accommodate customer needs. Joel was able to schedule me for a last minute appointme The Service Center staff are very welcoming and do their best to accommodate customer needs. Joel was able to schedule me for a last minute appointment to fix a flat tire. Rachel was able to assist me in rescheduling and canceling appointments. Great Customer Service. More
by RACHIELL1313
Other Employees Tagged: Rachel
July 15, 2020
Accomodating Joel has been very accomodating. When I had lube, oil ,filter ,rotation in June he had my car picked up and delivered back to me since I had been sel Joel has been very accomodating. When I had lube, oil ,filter ,rotation in June he had my car picked up and delivered back to me since I had been self isolating. The young man who picked up and delivered my car was very nice too. Had an issue with low tire pressure now. Joel had me bring car in. I still did not want to sit inside so he had my car serviced quickly while I found a shady spot to wait outside. Since my sticker was due had that done too. It is hard to answer the question about quality of work. More
by PRINCETONANDREA
July 15, 2020
Been dealing with Patrick motors for about 35 years and always happy with service and people that I have dealt with. Would and have recommend to friends always happy with service and people that I have dealt with. Would and have recommend to friends More
by MEARMY
Other Employees Tagged: Troy Condon, Chris Duggan
July 14, 2020
Friendly atmosphere, great people Had my work done on time, and done right the first time, Not a single problem with my CX 9 for two years now, just regular maintenance ! Had my work done on time, and done right the first time, Not a single problem with my CX 9 for two years now, just regular maintenance ! More
by HENRYTK13
Other Employees Tagged: Keith Anderson
