Joel Marrast
Joel Marrast at Patrick Mazda

Joel Marrast | Page 13

Service Advisor

Patrick Mazda

189 Washington St
Auburn, MA 01501

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158 Reviews
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158 Reviews

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158 Reviews of Joel Marrast

June 29, 2020

Dealership Rating
Employee Rating

Expensive but great work and service The center did exemplary work; however, the charge for replacing the cabin air filter ($65) was remarkable. When I complained, the service gave me a More

by rimorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 27, 2020

Dealership Rating
Employee Rating

So happy Prime closed in westboro. This place is hand down amazing to work with! Thank you for all you do and always having a rental available! More

by Cristinay02
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

June 26, 2020

Dealership Rating
Employee Rating

My most recent visit was an extremely pleasant one. I was able to get my vehicle serviced in a timely manner and get a video update of the work being done which was cool. I’ve never experienced that before. More

by JONJMONGE
Recommend Dealer
Yes

June 26, 2020

Dealership Rating
Employee Rating

Glad I came to Patrick Mazda for my car repairs. Having the mechanic do a full look over on my car and then send me a video of what he saw was really helpful. Hope they continue to do this. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 26, 2020

Dealership Rating
Employee Rating

The service is always excellent. The staff is honest and communication is excellent. They create and share a video then seek approval of the work to be done. More

by JEFF.COPELAND.SR
Recommend Dealer
Yes

June 25, 2020

Dealership Rating
Employee Rating

Made it very easy I took advantage of the valet service, and they brought a loaner vehicle to my home and took my car to get serviced. What a great service, I hope the More

by CCLAY0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Driver was great- don’t recall his name

June 25, 2020

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Employee Rating

Very involved with the customers from beginning to end. A dealership that has follow through and staff integrity. All employees have wonderful interaction. Never found a dealership in Worcester County that I More

by ADOUCETTE31
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , Chris Duggan, Fred Kosiewski, John Smith, Aaron Tringuk

June 25, 2020

Dealership Rating
Employee Rating

Very happy with the entire experience from sales to finance to service, all very friendly, helpful and professional employees. The whole experience was easy and no pressure. More

by pmg1438
Recommend Dealer
Yes

Other Employees Tagged: Chris Duggan, Henry "K" Kozielewicz, Aaron Tringuk

June 25, 2020

Dealership Rating
Employee Rating

Service staff are very pleasant and professional. They communicate clearly in a timely manner. After diagnostics completed they sent video supporting reccomendation as basis for discussion on next steps. More

by MKIRLEY532
Recommend Dealer
Yes

June 25, 2020

Dealership Rating
Employee Rating

I always feel taken care of when I come to the dealership and see Joel. He knows how to take care of customers and provides great customer service. Rachel is another awesome employee and always helps out wit More

by Dee
Recommend Dealer
Yes

Other Employees Tagged: Rachel

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