Joel Marrast
Joel Marrast at Patrick Mazda

Joel Marrast | Page 6

Service Advisor

Patrick Mazda

189 Washington St
Auburn, MA 01501

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158 Reviews
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158 Reviews

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158 Reviews of Joel Marrast

November 19, 2020

Dealership Rating
Employee Rating

Best customer service and convenient video of services being done, and easy to pay online. Not a hassle at all to get an oil changed! More

by LTLEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Kosiewski

Nov 23, 2020

Patrick Mazda responded

Hi there! Thanks so much for your business and your review. Your feedback is very important to us! Have a great holiday season.

November 19, 2020

Dealership Rating
Employee Rating

Patrick Mazda service never fail to be friendly, helpful and fair. I bring all my routine service and repairs to them. I trust them to always take excellent care of me and my car. More

by Kathleenwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Patrick Mazda responded

Hello, Kathleen! Thank you so much for your visit to our service department, and for taking the time to leave a review. We appreciate your business!

Nov 25, 2020

Kathleenwilson responded

As always thank-you

November 18, 2020

Dealership Rating
Employee Rating

Joel and his service team did a good job in servicing my CX-5, They had also identified future needs of services to keep the vehicle in top shape. Great service! More

by PETERSLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Patrick Mazda responded

Hello! Thank you so much for your kind review. We appreciate you visiting our service department! Wishing you many more happy miles in your CX-5.

November 17, 2020

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Employee Rating

I didnt have time to take my car in for an oil change and when I seen on the website they would come and take your car and have it serviced for you this option was great. I was at work they picked up my car More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Patrick Mazda responded

Hello, Ray! Thank you so much for taking the time to leave a review for our service department. We really appreciate your feedback!

November 14, 2020

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Employee Rating

I've been driving for 45 years and dealt with a lot of different dealerships, Patrick Motors is by far the best. Between the Sales (Fred) and service ( all of them are awesome) and Aaron T., who helped i More

by LESLIELOFGREN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Kosiewski, Aaron Tringuk

November 10, 2020

Dealership Rating
Employee Rating

It was fast and the man at the front desk was very nice. I really liked the fact that they went the extra mile and washed and vacuumed my car as well. Thank you More

by KAMPEMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

Nov 11, 2020

Patrick Mazda responded

Hi, there! Thank you so much for your business to our service department and for your review. Your feedback is appreciated!

November 09, 2020

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Employee Rating

It was a great experience. They had this very cool new thing where they sent me a text a link to open up and it showed the tech working on my car and showing the things that he did and possibly what it ne More

by robirch8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Patrick Mazda responded

Hi, there! We're so happy to hear about your experience with our service department, Thank you for your business and your kind review!

November 03, 2020

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Employee Rating

Staff was nice and process was quick. What I didn’t like was that I brought my car in at 8 AM for a routine service and it wasn’t ready at 4:30 in the afternoon and nobody called me to tell me that I wouldn More

by SCB01568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

November 02, 2020

Dealership Rating
Employee Rating

Well done. Good customer relations service. Cost was higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. More

by JOHNSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

October 30, 2020

Dealership Rating
Employee Rating

I’ve never had anything but a top notch experience with the Patrick Mazda service department. Always friendly and I appreciate that the service tech sends a video to show everything going on with the vehic More

by pmg1438
Recommend Dealer
Yes
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