Joel Marrast
Joel Marrast at Patrick Mazda

Joel Marrast | Page 5

Service Advisor

Patrick Mazda

189 Washington St
Auburn, MA 01501

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158 Reviews
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158 Reviews

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158 Reviews of Joel Marrast

December 04, 2020

Dealership Rating
Employee Rating

The loaner was ready when I arrived and the service was handled efficiently. All of my questions were thoroughly answered and the team was knowledgeable and friendly More

by UVEX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

Dec 09, 2020

Patrick Mazda responded

Thank you very much for trusting us as your service department, and for taking the time to leave a review! We appreciate your business!

December 03, 2020

Dealership Rating
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Joel got my car in right away when my battery died. They had one in stock and got me in and out in less than 30 minutes. Helped me out when I really needed it. Thanks, Joel. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Patrick Mazda responded

Hello, Kathleen! Thank you so much for leaving a review for Joel and our team. Your business and feedback are appreciated. Have a safe and happy holiday season!

December 01, 2020

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The team at Patrick Mazda was so easy to work with. The loaner service while my car was in for service and all the difference. More

by TIMRANYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

Dec 07, 2020

Patrick Mazda responded

Thank you so much for your kind review and your business! We appreciate your feedback.

November 26, 2020

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Employee Rating

Great service. Came and picked up my car from house and drove it back. Always a fan of the video overview of the cars condition by the technician. Wouldn’t bring my car anywhere else. More

by NPARMENTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachael

Dec 03, 2020

Patrick Mazda responded

Thank you so much for your continued business as well as your review! We love hearing back from our customers!

November 25, 2020

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I’ve been getting my Mazda CX-5 serviced here since I got it a little over a year ago. This experience (tires) was positive, and all work has always been great. They go the extra mile. My only suggestion More

by LILPEACH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

November 24, 2020

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Employee Rating

Needed a routine service on my vehicle and Patrick offered valet service for a loaner car, sent the video of the work and condition of my vehicle, and when I went in to pick it up, the cost of the ser More

by SHUGHES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

Dec 03, 2020

Patrick Mazda responded

Hello! We're so thrilled to hear about your experience with our service department. Our team takes pride in quality-driven service, and we're so happy to hear that we exceeded your expectations. Thank you for your business and your kind review! Have a safe and happy holiday season.

November 23, 2020

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The service at Patrick Volvo is always beyond what I’d anticipate/expect. I’ve always worked with John and he truly goes above and beyond to make sure the services are explained to me and the repair proce More

by whitneyaharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

Dec 03, 2020

Patrick Mazda responded

Hi, Whitney! Thank you so much for your business and for taking the time to leave a review. We appreciate your feedback and hope you have a safe and happy holiday season!

November 22, 2020

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Employee Rating

For this service appointment it was quick and easy. Video text of walk through was helpful and quote was fair. Car was ready when agreed to. More

by KSTOOHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Patrick Mazda responded

Hi there! Thank you for your business and for taking the time to leave a review for our service department. Your business is appreciated!

November 21, 2020

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Check in/ out was quick & easy. I waited on site and was comfortable. Everyone was wear masks & staff was sanitizing common areas . Would be comfortable returning. More

by Wmsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Patrick Mazda responded

Thank you so much for taking the time to leave a review! We appreciate your business during these hard times and your feedback as well. Have a safe and happy holiday season!

November 20, 2020

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Employee Rating

It was a good dealer. They explained everything well and I was confused about nothing. The process was really fast and the dealer made sure I was satisfied More

by moratayafelipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , Chris Duggan, David Patrick, John Smith, Aaron Tringuk

Nov 23, 2020

Patrick Mazda responded

Hello! Thank you so much for taking the time to leave a review for our team. We appreciate your business!

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