Joel Marrast
Joel Marrast at Patrick Mazda

Joel Marrast | Page 8

Service Advisor

Patrick Mazda

189 Washington St
Auburn, MA 01501

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158 Reviews
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158 Reviews

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158 Reviews of Joel Marrast

October 02, 2020

Dealership Rating
Employee Rating

Easy in, easy out. Patrick Service guys sent me a video of my car's inspection which helped make service decision on the fly very easy. More

by DMITRI.STRUNKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 25, 2020

Dealership Rating
Employee Rating

Excellent service. Very friendly and the video report on the service performed was outstanding! Wish the guest WIFI was working; but very happy with service! More

by markmac79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 25, 2020

Dealership Rating
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Prompt, friendly and thorough. Great service! Joel takes care of everything from arrival to departure! Plenty of room to social distance in waiting area! A pleasure. More

by LGSTJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Tringuk

September 19, 2020

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Employee Rating

Staff was wonderful. Car was ready when they said and I was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mec More

by RIVPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

September 17, 2020

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Employee Rating

They were prompt, friendly, and helpful. They met me at my car after and sent me a video during the service. Will be returning for sure. More

by ELIZABETH.TRIPP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

September 15, 2020

Dealership Rating
Employee Rating

Courteous and helpful. Washed my car and vacuumed in addition to oil change and tire rotation. Quick in and out. This was a great experience. More

by JESSNICHOLE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , John Smith

September 15, 2020

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Employee Rating

The valet and courtesy car service helped me to get my car serviced on schedule. This was a huge help. The service was provided a expected. More

by KJCL
Recommend Dealer
Yes

Other Employees Tagged: Rachael

September 14, 2020

Dealership Rating
Employee Rating

Excellent sales and service - I love working with Aaron in sales 2nd care I have purchased from him - he is responsive and goes above and beyond. Servicing is always a pleasure! More

by BIRTY0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Anderson , Chris Duggan, John Smith, Aaron Tringuk

September 11, 2020

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Employee Rating

They made my appointment, followed through to ensure my needs. Verified to ensure I could keep my appointment. Explained all work done. Provided me with a vehicle I could use. More

by sarah_cndn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2020

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Employee Rating

The process to setup the appointment online was very easy. The customer service was great from Joel. I like the fact that they send you a video of what is happening with the service being done and if th More

by KIM.OTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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