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Joel Marrast
158 Reviews
158 Reviews of Joel Marrast
September 09, 2020
The entire experience was flawless. Went in for an oil change and all points inspection. I knew I needed new brakes and they were able to do them right on the spot. I felt very safe and secure in their sh change and all points inspection. I knew I needed new brakes and they were able to do them right on the spot. I felt very safe and secure in their showroom as everything was spotless. They are always great to work with. Highly recommend! More
by JSTRZEMPKO
Verified Customer
September 03, 2020
Service was fast and efficient. Video from service tech was a unique and helpful. Service Department provided excellent communication. Looking forward to the new dealership in Auburn, MA later this fall. was a unique and helpful. Service Department provided excellent communication. Looking forward to the new dealership in Auburn, MA later this fall. More
by dangonya
Other Employees Tagged: Keith Anderson, Kendell Chattman , David Haynes
September 03, 2020
Patrick Mazda takes great care of their customers. Such a smooth process from start to finish. During these trying times, they picked up my car and brought it to their shop to do the requested maintenance. T smooth process from start to finish. During these trying times, they picked up my car and brought it to their shop to do the requested maintenance. They sent a video of everything they did when they were done. Overall a pleasant experience, I would recommend going there. More
by Tyler.velasquez
Other Employees Tagged: Keith Anderson , David Patrick, John Smith, Aaron Tringuk, Jason
September 01, 2020
Very attentive service team that knows how to own up to their own mistakes. After my car was worked on the air box was left unlatched causing some noise. They were able to help quickly upon my return. Besi their own mistakes. After my car was worked on the air box was left unlatched causing some noise. They were able to help quickly upon my return. Besides the one setback the service was exactly as advertised. Very good people in this service dept. More
by CDLUPI08
Other Employees Tagged: Keith Anderson , John Smith
August 27, 2020
Patrick Mazda makes it Very easy to make my service Patrick Mazda makes it Very easy to make my service appointment online; they were thorough and recorded the entire process so I could be informed abo Patrick Mazda makes it Very easy to make my service appointment online; they were thorough and recorded the entire process so I could be informed about my vehicle’s status. Efficient and friendly! More
by AWRENN86
Other Employees Tagged: Keith Anderson , John Smith
August 26, 2020
I brought my car in on the 21st. The service department said they would probably look at it that day. I live by myself my children live in other states. To my surprise they weren't open Saturday. On Monda said they would probably look at it that day. I live by myself my children live in other states. To my surprise they weren't open Saturday. On Monday the car still wouldn't be working on it either. I was all alone for 5 days with no car. I no this probably won't make a difference to anybody but I have cancer and it's a good thing mpthinh happened. It ended up being the battery More
by DJPARNELL01
August 25, 2020
Joel was very informative about everything from start to finish. The person that picked and dropped off my car was very pleasant. This was the easiest service I've ever had!!! ;) Thanks, Sandy finish. The person that picked and dropped off my car was very pleasant. This was the easiest service I've ever had!!! ;) Thanks, Sandy More
by sandy811
Other Employees Tagged: Don't know the name of the person that picked up and dropped off he was great.
August 22, 2020
Communication ,service & Covid protocol were excellent To come up with 25 words is taking me longer than dropping off my car & getting a loaner Thank you excellent To come up with 25 words is taking me longer than dropping off my car & getting a loaner Thank you More
by CCASEY351
Other Employees Tagged: Keith Anderson , John Smith
August 21, 2020
Brought my car in for it's "first scheduled service" and was very pleased with the people at the Service Desk as well as the video the Technician sent me while I was waiting for my car. The video is a nice was very pleased with the people at the Service Desk as well as the video the Technician sent me while I was waiting for my car. The video is a nice touch and let's you know how the car is doing in all the places you normally can't get to or see. Overall, it was a good experience and I was in and out quickly. More
by srussell19
