Joel Miller | Page 3

I am usually satisfied with service here but this time I can’t with confidence know everything was checked since my DEF fluid was not topped off or was my Wiper fluid. can’t with confidence know everything was checked since my DEF fluid was not topped off or was my Wiper fluid. More

by JAHAYES75 Verified Customer Verified Customer

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This is the second time I have brought my truck in for service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my v service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my vehicle has been ready for 2 hours. I was told they called my name. once. They never followed up and I could have sat there the entire day without knowing my truck was ready i lost 2 hours of work because I had to use the restroom and missed the 1 call. This happened last time as well so i guess shame on me. There will not be a 3rd time. More

by jeffreylingenfelter Verified Customer Verified Customer

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The experience with Rainbow Northshore GMC over the past 3 times has been the most disappointing experience. I will be switching to Crown Buick GMC and will be issuing a letter of my disgust with your servi 3 times has been the most disappointing experience. I will be switching to Crown Buick GMC and will be issuing a letter of my disgust with your service department. More

by matt Verified Customer Verified Customer

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No signage to say “check in inside”. Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still present. Went directly back and was told I would have to wait 1.5 hr for service team to be available to look at issue. When issue was identified, was told to go to another dealer/service department due to lack of rental cars. More

by tautin95 Verified Customer Verified Customer

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Jarrod and Sena and Joel were professional and courteous. Needed a part that was ordered before I left the dealership. Needed a part that was ordered before I left the dealership. More

by MOREL077 Verified Customer Verified Customer

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Joel and his team go out of their way to take care of customer needs! customer needs! More

by PAT Verified Customer Verified Customer

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Great service chris is parts did a fantastic job ordering and notified me when part came in ! Thanks ordering and notified me when part came in ! Thanks More

by pattiepgc1 Verified Customer Verified Customer

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Service has always been hassle free and straightforward. Good communication prior and. During any work performed. Good communication prior and. During any work performed. More

by adpatin228 Verified Customer Verified Customer

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I only went in for an oil change but I can tell you that the service was excellent and the service department crew were professional and friendly. the service was excellent and the service department crew were professional and friendly. More

by captainwbutler Verified Customer Verified Customer

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Easy to make appt. Great service and very quick turnaround.Thank you very very much. Great service and very quick turnaround.Thank you very very much. More

by GLOPITT Verified Customer Verified Customer

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