Joel Miller | Page 4

Repairs were completed in a timely manner. I appreciate the communication and being kept in the loop of where we were with repairs. I appreciate the communication and being kept in the loop of where we were with repairs. More

by SARABETH1600 Verified Customer Verified Customer

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The Collision department ran by Manager. Andy was very professional also Eric the body shop technician who worked on my truck had a personality and was professional and took care of my truck Andy was very professional also Eric the body shop technician who worked on my truck had a personality and was professional and took care of my truck as he fixed it More

by MOREL077 Verified Customer Verified Customer

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Polite staff! I had set an appointment over the phone, and everything went as planned and scheduled. I had set an appointment over the phone, and everything went as planned and scheduled. More

by rcisrael2 Verified Customer Verified Customer

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Fast professional service. Very courteous and prompt. Will certainly continue to be de them for my GMC service. Very courteous and prompt. Will certainly continue to be de them for my GMC service. More

by PDKates Verified Customer Verified Customer

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I’ve known Joel for a few years, and we became friends through my dealings with Rainbow GMC’s service friends. Joel has been a fantastic help, keeping me in the loop from the moment I ordered until the fa through my dealings with Rainbow GMC’s service friends. Joel has been a fantastic help, keeping me in the loop from the moment I ordered until the factory shipped it and then arranging my appointment at my body shop. Joel is a real asset to Rainbow GMC, and I truly mean it. I’ve made a lifelong friend with Joel. Craig, who owns Rainbow GMC, should be incredibly proud of Joel and the achievements of the entire service department, especially their professionalism. More

by MOREL077 Verified Customer Verified Customer

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I am usually satisfied with service here but this time I can’t with confidence know everything was checked since my DEF fluid was not topped off or was my Wiper fluid. can’t with confidence know everything was checked since my DEF fluid was not topped off or was my Wiper fluid. More

by JAHAYES75 Verified Customer Verified Customer

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This is the second time I have brought my truck in for service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my v service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my vehicle has been ready for 2 hours. I was told they called my name. once. They never followed up and I could have sat there the entire day without knowing my truck was ready i lost 2 hours of work because I had to use the restroom and missed the 1 call. This happened last time as well so i guess shame on me. There will not be a 3rd time. More

by jeffreylingenfelter Verified Customer Verified Customer

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The experience with Rainbow Northshore GMC over the past 3 times has been the most disappointing experience. I will be switching to Crown Buick GMC and will be issuing a letter of my disgust with your servi 3 times has been the most disappointing experience. I will be switching to Crown Buick GMC and will be issuing a letter of my disgust with your service department. More

by matt Verified Customer Verified Customer

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No signage to say “check in inside”. Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still present. Went directly back and was told I would have to wait 1.5 hr for service team to be available to look at issue. When issue was identified, was told to go to another dealer/service department due to lack of rental cars. More

by tautin95 Verified Customer Verified Customer

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Jarrod and Sena and Joel were professional and courteous. Needed a part that was ordered before I left the dealership. Needed a part that was ordered before I left the dealership. More

by MOREL077 Verified Customer Verified Customer

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