Joey Broussard | Page 3

The Dealership was Inviting and Welcoming. Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls promptly and following through on commitments to get the car add-ons completed. Thank you. The financing representative Sterling Sine was Excellent. He was knowledgeable and friendly. He answered all questions and made the financing process a breeze. I appreciated him not pressuring us to purchase add-ons or extra protections. Thank you for providing the Military Discount. It is greatly appreciated. Angel Ortiz performed the additional add-ons (Molding & Clear Adhesive) with professionalism. He explained everything after the completion of service. Thank you. CON's: I originally turned my trade-in car for service with Josh Cathcart. Once he took my car, he never returned to tell me what he did or the status of the repairs. I had to receive my car back from the sales rep. This was poor customer service. I called in on a Sunday not knowing that you were closed. Your recording only stated that you were Not Open and to call back during regular business hours. It was never stated what "Regular Business Hours" are. Can you change that on your recording. It would save customers time in guessing your hours. Overall, the purchase experience was easy and smooth. No hassle. Thank you. More

by HIGHUPTOP Verified Customer Verified Customer

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We had a great experience working with Joey Broussard at Westside Lexus. He was very knowledgeable and friendly. Everyone there was very welcoming and helpful. Westside Lexus. He was very knowledgeable and friendly. Everyone there was very welcoming and helpful. More

by mmfulkerson Verified Customer Verified Customer

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Westside Lexus is a professionally run business. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. More

by gstallones Verified Customer Verified Customer

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Joey and his team were fantastic. They got me the car I wanted, even ahead of schedule, and made sure I was comfortable with all the new features of the RX. I was highly impressed wit They got me the car I wanted, even ahead of schedule, and made sure I was comfortable with all the new features of the RX. I was highly impressed with everyone's professionalism at Westside, and know I can depend on them for years to come. More

by myahnguyen Verified Customer Verified Customer

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Outstanding customer service. This was the best car buying experience I ever had. Thank you. This was the best car buying experience I ever had. Thank you. More

by OMARKEFI Verified Customer Verified Customer

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Joey was very easy to work with always keep me updated on the delivery nothing but good service the delivery nothing but good service More

by jason3570 Verified Customer Verified Customer

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The dealership was very clean and has the car I was interested in stock. I would recommend it the dealership to friends interested in stock. I would recommend it the dealership to friends More

by chelsea.grigar Verified Customer Verified Customer

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Joey Broussard was one of the best sales persons I have ever dealt with! Sunch an asset yo your organization!!!! ever dealt with! Sunch an asset yo your organization!!!! More

by kcrow3 Verified Customer Verified Customer

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I was on the waitlist for the new GX. As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealershi As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealership was friendly and willing to help. I felt welcomed. Joey took all my things from my trade in and put it in my new vehicle. As soon as I finished signing papers my new vehicle was ready to go. Joey took the time to show me all the features. He answered questions I had. He has already reached out with more info on vehicle and told me to reach out if I had more questions. More

by gena531 Verified Customer Verified Customer

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Very professional and personable approach is throughout the dealership. Joey Broussard and Michael Lorch make it easy. Thank you ! the dealership. Joey Broussard and Michael Lorch make it easy. Thank you ! More

by la.blair Verified Customer Verified Customer

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