Joey Chance | Page 10

Friendly dealership, no pressure, provided information needed to make informed decision. Changed from used car vehicle purchase to new car, based on salesman recommendation to explore the new Mazda line-u needed to make informed decision. Changed from used car vehicle purchase to new car, based on salesman recommendation to explore the new Mazda line-up. Thanks. More

by ajoy Verified Customer Verified Customer

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Enjoyable experience No pressure Easy to work with Loaner car friendly Good environment Clean and modern with Loaner car friendly Good environment Clean and modern More

by bebishop00 Verified Customer Verified Customer

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It was a great experience and they made everything super simple. I would definitely recommend. simple. I would definitely recommend. More

by jrobbins3 Verified Customer Verified Customer

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Always have had top notch experience with Med Center Mazda. We’ve bought four cars from them so far, and every experience has been great. The service department is great about sending videos of the serv Mazda. We’ve bought four cars from them so far, and every experience has been great. The service department is great about sending videos of the service they’re performing, and everyone has been courteous and helpful. More

by Joe Verified Customer Verified Customer

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Joey Chance is AMAZING! You will not be treated better anywhere else. And, he makes sure the car you are chosing is the right one for you and is in the best shape possible You will not be treated better anywhere else. And, he makes sure the car you are chosing is the right one for you and is in the best shape possible. The price and service from the other areas of the dealership are great, but Joey is the reason I keep coming back. It's my second car from him in 2 years. More

by bthau Verified Customer Verified Customer

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Another enjoyable car purchase at med center Mazda. Would recommend and return. Enjoying the new car. Would recommend and return. Enjoying the new car. More

by huntercs Verified Customer Verified Customer

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Amazing! Everyone was so kind! Definitely recommend this place a million times over! My car is perfect and they made sure it was the one for me. The process w Everyone was so kind! Definitely recommend this place a million times over! My car is perfect and they made sure it was the one for me. The process was so easy and quick. More

by carlyjowhitehead Verified Customer Verified Customer

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Great service at Med center Mazda! Fast, friendly, professional. Highly recommend to anyone in the market for a vehicle. Fast, friendly, professional. Highly recommend to anyone in the market for a vehicle. More

by leighsmithpnp Verified Customer Verified Customer

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Great people to do business with. Joey Chances expertise in car sales was well appreciated. Joey Chances expertise in car sales was well appreciated. More

by nprince62050 Verified Customer Verified Customer

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Joey was great. Patient, kind and I felt he was honest with me but had little to no flexibility in how he could negotiate with me. My reason for giving an overal Patient, kind and I felt he was honest with me but had little to no flexibility in how he could negotiate with me. My reason for giving an overall 3/5 was just the general lack of compassion and willingness to work with me given that I was in a very tough decision. I brought my older mazda in for what I thought would be an easy fix only to find out I would need an entirely new engine (something that was determined even before the service department looked at my car). This was devastating to me but just seemed like no big deal to everyone else. I did end up buying a barely used Mazda because I do still love Mazda cars (this was my 4th) and it was a competitive price for the current market, and I was in a tough spot (not at all because I felt like a valued customer). It seemed that the engine flaw for my older mazda was common knowledge to everyone except me and my family and it seemed to be (shrug) no big deal to everyone else (a $10,000 repair IS A BIG DEAL). However, when I asked the service department to print out a diagnostic report that articulated exactly what I was told as to what killed my engine, I got funny looks and suddenly everyone seemed really hesitant to commit to that diagnosis. I finally got a report that read "customer claimed...." which is a slap in the face honestly, I just wanted documentation of what the service department diagnosed as the problem in my engine for my records. Often recalls can come in after a repair or a claim is made and documentation is needed to support that a client suffered from the recall. I did not rate Tracy because I have no clue who he or she is. More

by klanier0 Verified Customer Verified Customer

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