Joey Gatchel
Joey Gatchel at Toyota of Des Moines
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Joey Gatchel

Delivery Coordinator

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Joey Gatchel

April 21, 2024

Dealership Rating
Employee Rating

Was very good, patient, and good follow up. Explain things so that I could understand them, and answered all my questions More

by FORJESUSRU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Todd Fiechter

Apr 22, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 04, 2024

Dealership Rating
Employee Rating

Everyone was wonderful to work with in the service department. They met me promptly, completed the work faster than what I was told and went above and beyond. Highly recommend. More

by DEBFREEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

March 17, 2024

Dealership Rating
Employee Rating

Both Debbie and Chad were very helpful. I appreciated Joey taking the time he did to explain all the features of my new car. For walking in off the street with no appointment, I felt very t More

by DEBFREEMAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us! Happy Driving!

March 11, 2024

Dealership Rating
Employee Rating

Quick and Easy to work with. The facility is very very nice and clean. Made the process very simple! More

by CMOHR4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Tyler Simpson

Mar 12, 2024

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us! Happy Driving!

March 10, 2024

Dealership Rating
Employee Rating

Pleased and surprised the RAV4 hybrid I was looking for was in stock and available for purchase. More

by dwtitus77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Des Moines responded

Fantastic news! Glad we had the perfect RAV4 hybrid in stock for you. Enjoy the ride!

March 04, 2024

Dealership Rating
Employee Rating

Excellent dealership. Easiest car-buying experience I’ve ever had. Great group of people to work with; especially Ian, an experienced sales consultant who sold me the perf More

by Jody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Toyota of Des Moines responded

Thrilled you had the easiest car-buying experience ever! Thanks for recognizing Ian and J.P., we'll pass on your praise. Welcome to the Toyota family!

February 24, 2024

Dealership Rating
Employee Rating

Great service and straight talk. Did not feel pressured to make a quick decision. PJ Caffrey answered all our questions and moved things along pretty quickly. More

by María GC
Recommend Dealer
Yes

Other Employees Tagged: PJ Caffrey

Feb 26, 2024

Toyota of Des Moines responded

Thank you for recognizing the great service and straightforward approach! Come back and see us again soon!

February 17, 2024

Dealership Rating
Employee Rating

Great dealer great service the people who work there it is amazing an is easy to a prof for Buy a car More

by Maria mayorga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Vos

Feb 19, 2024

Toyota of Des Moines responded

Thanks for highlighting our great service and easy buying process! We're proud to offer an amazing experience. Come back and see us anytime!

February 03, 2024

Dealership Rating
Employee Rating

We had an excellent experience picking out a new family vehicle with friendly service from Steve Henigan and the rest of their support team! More

by Chelsey.teachout
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2024

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 26, 2024

Dealership Rating
Employee Rating

The staff at Toyota of Des Moines made buying our car a great experience. Extremely helpful, professional, and courteous. I would highly recommend this staff to make your car buying experience top notch!! More

by carolynboswell1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Toyota of Des Moines responded

We're thrilled your car-buying experience with our helpful, professional, and courteous staff was top-notch, especially with PJ and Derek going above and beyond during high demand. Happy adventures in your new Toyota!

1

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