Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia | Page 11

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Joey Malizia

May 14, 2026

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Employee Rating

The service provided was quick and efficient. All of the staff were friendly and helpful. The waiting area was comfortable. More

by pbarnes18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

May 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for noting how quickly our team serviced your Volvo XC60 and for mentioning the friendly, helpful staff. We’re glad the waiting area was comfortable for you. We look forward to your next visit.

May 14, 2026

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Employee Rating

A great place to get service done on the vehicle, great atmosphere and people are very nice and friendly More

by mcpatrick99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our service department for your Volvo XC60. We’re pleased the atmosphere and team made your visit enjoyable and look forward to assisting you again.

May 13, 2026

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Employee Rating

I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, George Burke , Dan Moore

May 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

May 11, 2026

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Everything went better then expected and everyone working there greeted us and gave us excellent service More

by henryrugel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 11, 2026

Koons Volvo Cars White Marsh responded

Hello, we are thrilled our team greeted you warmly and provided outstanding service during your Volvo XC90 appointment. Let us know whenever your Volvo needs attention again.

May 08, 2026

Dealership Rating
Employee Rating

Communicated well. Made sure work was completed. Vacuumed car door as extra request which I appreciated More

by Dmyers39638
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

May 08, 2026

Koons Volvo Cars White Marsh responded

We appreciate you sharing your experience with your Volvo XC90 service. It’s wonderful that our team kept you informed and that the extra vacuuming of the door was helpful. Thank you for trusting us with your Volvo.

May 07, 2026

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Koons Volvo has a professional staff that explained everything and then respected my decisions. No strong arm tactics to try to get me to accept more than I wanted doone More

by kkelly601
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 07, 2026

Koons Volvo Cars White Marsh responded

We appreciate your kind words about our professional approach. Joey and the rest of our team are glad to provide clear explanations and respect your service decisions. We look forward to caring for your Volvo again.

May 05, 2026

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Employee Rating

Very disappointing experience this time. I have a luxury interior and exterior package I have purchased and I sent these attachments over however, I was told I did not purchase it and the fi More

by Sarvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2026

Koons Volvo Cars White Marsh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please reach out us directly if you'd be willing to discuss this matter in more detail. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 04, 2026

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Employee Rating

There was confusion about when my vehicle would be ready, but the service team stepped up and got my vehicle back to me when I needed it. I appreciate the extra effort. More

by simplystacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Koons Volvo Cars White Marsh responded

We apologize for the confusion about your Volvo’s return timing. Joey and our service team are glad they could get your vehicle back to you when you needed it. Thank you for appreciating the extra effort.

April 30, 2026

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Employee Rating

It was an easy pleasant experience this week to have my Volvo serviced. This was the first time I have waited for service, rather than dropping off the car, and it was quick and painless. More

by pgvizz
Recommend Dealer
Yes
Apr 30, 2026

Koons Volvo Cars White Marsh responded

We’re glad your Volvo XC40 service visit was fast and painless while you waited. Joey will be happy to hear your feedback. Thanks again for letting us take care of you.

April 29, 2026

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Employee Rating

Always fast, efficient, friendly, thorough etc. .. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons More

by baltimore3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond , Dan Moore

Apr 29, 2026

Koons Volvo Cars White Marsh responded

Your review made our day! We appreciate your kind words about our fast, efficient, and friendly service along with the extra carwash touch. It’s wonderful knowing your Volvo S60 leaves looking its best, and we look forward to your next visit.

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