AJ McMillen

Sarah was great! She was very transparent throughout the entire process, clearly explaining what needed to be done and keeping me updated along the way. I really appr She was very transparent throughout the entire process, clearly explaining what needed to be done and keeping me updated along the way. I really appreciated her professionalism and communication. I would definitely recommend working with her! More

by ekim Verified Customer Verified Customer

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I will be making the trip to white marsh Volvo again. I have not had the same experience at the one in Cockeysville. Here, they take excellent care of you. They explained everything clearly, and got me i I have not had the same experience at the one in Cockeysville. Here, they take excellent care of you. They explained everything clearly, and got me in at the last minute. I had my car back the next morning. They even got me an uber to and from the dealer - and I live 30 minutes away! On top of that, they even gave me a discount. I will be coming back here from now on. I can’t begin to express how grateful I am! Keep it up! More

by Ereed77 Verified Customer Verified Customer

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AJ is always kind, knowledgeable, and helpful. My car is always well taken care of by them. My car is always well taken care of by them. More

by janderson Verified Customer Verified Customer

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I have been getting my Volvo serviced at Koons for several years and I have always been sat.isfied with the service and AJ several years and I have always been sat.isfied with the service and AJ More

by kymmies55 Verified Customer Verified Customer

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Kudos to the whole team. Very professional and very fast service and keep you well informed. Very professional and very fast service and keep you well informed. More

by kyle.petroski Verified Customer Verified Customer

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I have had a great experience with every single person from the team here. Please give them kudos and a raise. from the team here. Please give them kudos and a raise. More

by kyle.petroski Verified Customer Verified Customer

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Great Service from point of entry to pickup. The guys were very professional and explained service items very well. The guys were very professional and explained service items very well. More

by fukadike Verified Customer Verified Customer

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The people are what stands out at Koons. They care about customer service and I will continue to use them. They care about customer service and I will continue to use them. More

by chrisjnichols Verified Customer Verified Customer

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Aj was excellent! I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continu I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continuing to provide me with the best in the business, troughout the last several years. More

by jacobforwood0 Verified Customer Verified Customer

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Good Service, clear explanation of what my car needs . Good follow up. Like Sara ´s ways taking care of customers. Good follow up. Like Sara ´s ways taking care of customers. More

by monagenadry Verified Customer Verified Customer

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